Sales Revenue Manager | Full-Time | Miami Beach Convention Center

Oakview Group•Miami Beach, FL

73d•$75,000 - $85,000•Onsite

About The Position

The Sales Revenue Manager position is responsible for supporting revenue optimization, sales analytics, business evaluation and market research initiatives for the Miami Beach Convention Center (MBCC) and Campus. This role works under the supervision of the Director of Sales & Marketing and closely collaborates with Finance and Event Services. The position coordinates the development of revenue management strategies and supports collaboration across internal departments, venue partners, the Grand Hyatt Miami Beach headquarter hotel and the Greater Miami Convention & Visitors Bureau (GMCVB) to ensure the achievement of revenue targets, economic impact goals, and continuous improvement in sales and revenue generation processes. Key responsibilities include revenue forecasting, performance reporting, business development evaluation, pricing analysis, market trend evaluation, data entry, CRM and finance systems utilization, and AI-driven analytics development. Duties include preparing presentations for stakeholders, creating dashboards, business intelligence (BI) processes and visualizing data for strategic decision-making, collaborating with external partners, and maintaining detail-oriented records and reports. Key responsibilities include revenue system implementation and administration, monthly and annual reporting, goals tracking, data analytics and data entry, filing/records management, day-to-day completion of sales related activities and processes, and upholding exceptional standards of quality and projects as assigned. The ideal candidate for this position will have a background in hospitality revenue management and possess a keen interest in process improvement and optimization.

Requirements

Advanced oral and written communication skills.
Strong orientation to customer service and ability to work with other staff members in the facility.
Ability to build rapport with a variety of people and develop alliances to work together toward common goals.
Results oriented individual with the ability to meet required sales and marketing goals.
Excellent organizational, planning, communication, and inter-personal skills.
Ability to undertake and complete multiple tasks.
Strong revenue management and analytical skills.
Interpersonal techniques in dealing with unique groups and sensitive circumstances.
Solid organizational skills; ability to prioritize multiple tasks; project management skills.
Versed in proper office/organizational/business etiquette.
Ability to work unsupervised and to function both independently and as a team.
Ability to occasionally work nights, weekends and holidays as needed.
Bachelor's Degree from an accredited college or university in public assembly facility management, hospitality management, business administration, data analytics, economics, finance, marketing or a related field.
Minimum of 3-5 years of experience in a revenue management or business manager position, at a hotel, convention center or related hospitality industry organization. Other combinations of experience and education that meet these requirements may be substituted.
Strong analytical, communication, and interpersonal skills.
Demonstrated proficiency with Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint and MS SharePoint, MS Teams and MS Outlook)
Knowledge of a Booking System / CRM
Knowledge of hospitality revenue management systems
Basic knowledge of financial forecasting software and accounting principles
Advanced proficiency with analytical, reporting and visualization tools such Excel, Power Bi, Tableau etc.
Strong office technology and Business Intelligence (BI) skills
Knowledge and skills in working with Artificial Intelligence (AI) platforms and AI agents.
Valid Florida Driver's License.
Revenue Management Certification
Business Analytics Certificate (for example: Microsoft Power BI)

Responsibilities

Lead efforts in sales revenue management by evaluating current and potential revenue streams, implementing optimization strategies, and evaluating revenue per square footage, discounts, F&B minimums, and dynamic pricing models for all services.
Develop and maintain a master business evaluation and revenue scoring dashboard using advanced business analytics and tools such as Excel, Power BI and financial platforms.
Design, develop, and manage master quotes/invoices for all services, ensuring flexibility and scalability to meet evolving business needs across departments and venue partners.
Provide coordination to the Miami Beach Convention Center (MBCC) for the headquarter hotel room block agreement, including revenue analysis, reporting, and ongoing collaboration improvements.
Support integration with Finance and IT to accelerate systems configuration and automation, and ensure seamless flow of data and research across business functions.
Design, build, and maintain AI agents and automated workflows to increase efficiency and enhance analytical capabilities.
Proactively identifies opportunities in the Momentus Technologies booking system to ensure yield maximization through effective space management. This includes working with Sales, Events and F&B venue partner to adaptexisting bookings to create straight-line availability.
Maintain and continually update sales and marketing master analytics dashboards to ensure accurate, real-time access to critical data.
Provides analysis and recommendations on booking parameters that maximize the utilization of meeting space.Monitors new bookings for compliance with booking policy and revenue parameters.
Create and deliver clear, impactful reporting presentations and visualizations to communicate findings, progress, and recommendations to stakeholders.
Conducts semi-annual competitive analysis on pricing of facility rental and services.
Makes recommendations on changes to pricing strategies that will assist the MBCC in achieving revenue and profit goals.
Collaborate with the Greater Miami Convention & Visitors Bureau (GMCVB) to coordinate monthly reporting of economic impact analysis, booking insights, and market research projects that shape decision-making, inform competitive strategies, and evaluate the effectiveness of key initiatives.
Conduct comprehensive market research and analytics to uncover new opportunities, collect and monitor industry trends, participate in industry data reporting projects and best practices, and provide actionable insights that inform sales and marketing initiatives.
Leverage Cvent, industry memberships, prospect lists & databases, committees and work groups.
Support the Director of Sales & Marketing (DOSM) and cross-functional teams to ensure alignment with organizational goals, and integrate strategies into broader strategic planning and tracking efforts.
Assists with data collection for industry certifications and awards.
Assists with annual management plan and reporting.
Reviews accuracy of quotes, prices, discounts and contractual requirements in the Event License Agreements.
Compiles data and prepares monthly sales reports, annual sales reports, as well as revenue projections, pace, sales & forecasting statistics, space utilization, REVPASQ (Revenue per available square foot), lead conversions, funnel productivity, and booking data of events (database), etc.
Assist with the preparation of PowerPoint presentations and monthly statistical reports which include goal tracking and documenting sales and marketing activities, including prospecting efforts and results (KPIs) for the MBCC.
Manages reports and dashboards in the Momentus Technologies Booking / CRM platform.
Assist with tracking, recording and analyzing of lead generation sources and marketing technology effectiveness.
Other duties and responsibilities as assigned.