Sales Representative

ADT • Madison Heights, MI

4h • Onsite

About The Position

At ADT, the Sales team is crucial to the company's mission, focusing on protecting what matters most by selling security systems for family homes and small businesses. Sales professionals serve as trusted advisors, providing peace of mind to customers nationwide. As a Resale Sales Representative, you will not be starting from scratch but will be reactivating interest and rebuilding trust with existing ADT customers. This role is a strategic growth opportunity for ADT, where you will be at the forefront of re-introducing modern solutions tailored to meet the evolving needs of this customer segment.

Requirements

• High school diploma or equivalent.
• Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
• Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
• Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.

Nice To Haves

• Consumer sales experience is preferred but not required.

Responsibilities

• Re-engage previous customers, not cold-calling strangers, leading to shorter sales cycles, higher conversion rates, and potential to build lasting relationships.
• Provide personalized solutions that combine security, automation, and life safety features, all tailored to their space and lifestyle.
• Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of ADT's products and services compared to competitors.
• Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
• Cultivate new business opportunities: identify and generate new sales leads to maximize outreach.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Mileage reimbursement
• Short- and long-term disability, life insurance, and well-being programs
• Paid time off
• Culture of professional development and career growth opportunities
• Flexible work schedule to accommodate you and your customers’ needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees