Sales Representative

TEKsystems • Concord, CA

34d • $20 - $20 • Onsite

About The Position

Respond to inbound sales inquiries; place outbound calls to web generated leads. Handle and bring to resolution, inquiries from customers regarding service, billing, or any facet of account. This is a full-time position with weekends required.

Requirements

• 1+ year of customer service experience (retail, call center, receptionist, etc.)
• Sales experience / upselling experience
• Reliable work history / tenure
• High School Diploma

Responsibilities

• Respond to warm leads with a goal of closing sales for Bay Alarm Medical services
• Manage several incoming phone lines and address customer needs as required
• Take ownership for saving customers from cancellation, using defined retention tools
• Place orders
• Maintain database of customer leads and customers
• Maintain a process for timely follow up and management of pending leads
• Provide excellent customer service
• Identify solutions to daily problems
• All other miscellaneous responsibilities and other duties as assigned

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees