Sales Representative

Westgate Resorts • Tukwila, WA

34d • Onsite

About The Position

As a Vacation Ownership Sales Professional, you will conduct face-to-face presentations and guide prospective and/or current owners through the benefits of the flexible points-based system. Establish commonality while tailoring presentations to individual travel preferences. Articulate and assist guests envision a lifetime of memorable vacations, whether they seek spontaneity or consistency. Your role is key in driving sales, building trust, and delivering exceptional guest experiences in a high-energy resort setting. Leads are prequalified and provided by the company. To perform this role successfully, the candidate must demonstrate a passion for travel and a genuine desire to help others create lasting vacation memories. Confidence in delivering compelling presentations and overcoming objections is essential, as is the ability to uphold professionalism, integrity, and a collaborative mindset within a team-driven environment. Familiarity with CRM systems and lead tracking tools is required to maintain efficient sales processes and accurate client records.

Requirements

• Proven success in commission-based sales, ideally in real estate, vacation ownership, luxury retail, or hospitality services
• Experience working in resorts, hotels, or travel-related services helps build rapport with vacation-minded guests.
• A strong track record of handling guest inquiries, resolving concerns, and creating memorable experiences is essential.
• Comfort with public speaking and conducting one-on-one or group presentations is key to closing deals.
• Experience using customer relationship management systems and electronic contract platforms is often required
• High School Diploma or equivalent; College coursework in business marketing or hospitality a plus.
• Strong communication and interpersonal skills.
• Prior experience in sales, hospitality, or customer service preferred.
• Ability to thrive in a fast-paced, commission-driven environment.
• Weekend, evening, and holiday availability required.
• Persuasive Communication: Ability to connect emotionally and logically with guests to guide them through ownership options
• Resilience & Adaptability: Sales roles often involve rejection—staying upbeat and persistent is crucial
• Relationship Building: Creating trust and long-term connections with potential and existing owners
• Product Knowledge: Deep understanding of points-based and fixed-week programs, exchange networks, and resort amenities

Responsibilities

• Develop and maintain relationships with new and existing customers, ensuring a positive and engaging experience.
• Qualify leads and identify prospective buyers by engaging with customers and understanding their needs.
• Maintain accurate and up-to-date customer records, including sales activity and follow-up details.
• Negotiate contracts with prospective customers.
• Answer questions regarding credit term, services, and prices while maintaining customer records.
• Coordinate sales efforts with marketing programs.
• Other duties as assigned.

Benefits

• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees