Sales Representative

Southwest Ohio Regional Transit Authority • Cincinnati, OH

20d

About The Position

Metro is seeking a Sales Representative to sell products/services by maximizing customer convenience and promoting service excellence. Support sales plans and special promotions in the achievement of sales goals.

Requirements

• Communications - Excellent verbal, writing and non-verbal skills. Clear, concise, and persuasive. Excellent grammar and punctuation.
• Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations. Employee Development - Accurately identifies and measures own skills and knows when to ask for help in completion of tasks and projects.
• Leadership - Energetic, takes initiative on projects, committed to continuous improvement.
• Professional Integrity - Accountable, honest, fiscally responsible, with the ability to maximize resources.
• High School Diploma or General Education Degree (GED)
• Six months to one-year related experience
• Basic computer skills and email.
• Excellent communication skills. Cash handling skills required.
• Ability to lift a minimum 25 pounds

Nice To Haves

• Experience with cash register, touch screen register is a plus.
• Familiarity with Metro's bus schedules, routes, and policies.
• Valid driver’s license.

Responsibilities

• Sell Metro, TANK and Access fare media by interacting, both face-to-face and over the phone, with customers and organizations in a courteous and efficient manner. Sell fare media via mail when necessary.
• Process both in and outgoing mail, as necessary. Balance cash drawer at the end of each shift.
• Sort and organize lost and found items for customer pick up. Maintain route schedule rack.
• Assist in the development of strategies to meet or exceed organizational and department performance goals and objectives.
• Model exemplary internal and external customer service.
• Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.
• Ability to work in compliance with Metro's safety and security policies. Other duties as assigned.
• Assist customers with Mobile App issues Assist with the production on CPS smart cards
• Provide assistance with the UC and Cincinnati State Discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees