Sales Representative - Service

High Rise Fire Protection Corp•New York, NY

24d

About The Position

High Rise Fire and Security, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of fire alarm, life safety, security products and services including, but not limited to, the design, installation, service and maintenance of fire alarm, Auxiliary Radio Communication Systems (ARCS), card access, camera surveillance and intrusion systems. High Rise is a member of the SCUTUM Group. SCUTUM, founded in 1989, is a fast-growing, privately owned, leading European life safety company with offices in France, Germany, United Kingdom, Belgium, the Netherlands and Luxembourg. SCUTUM complements our solutions with additional products, services and expertise in electronic, cyber and defense security with an Artificial Intelligence (AI) platform. At High Rise, we pride ourselves on our ability to maintain thorough and up-to-date industry knowledge as well as provide expertise in local code requirements. Our employees are equipped with comprehensive knowledge and extensive experience in providing life safety system solutions throughout New York City and the surrounding areas. We are currently looking for an Account Representative. This role is ideal for goal-oriented, self-motivated and entrepreneurial minded professionals with a passion for success. With a solid reputation in the market, ever so growing Client base, cutting edge products and services, now is a great time to join our team.

Requirements

Two Year Business or Related Degree or an equivalent of industry experience in life safety and/or electronic security systems required
Advance knowledge of High Rise Fire (HRF) organizational structure and all department functionalities and workflow
Advance knowledge of EST fire alarm and central station systems products, operation, and functionality
Good knowledge of other over-the-counter and other proprietary fire alarm systems products, operation, and functionality
Advance knowledge of the whole life safety service market
Ability to read, interpret and strategically use life safety system blueprints and schematics to close sales
Advance understanding and application of NYC Building codes and NFPA fire alarm codes
Ability to prospect, assess needs, articulate solutions, negotiate and persuade
Advance proficiency in computer office applications including System Manager, MS Word, Excel, PowerPoint and Outlook
Must be a self-starter and be able to work both independently and in a team environment
Ability to work well under pressure while preparing multiple projects and meeting deadlines
Advance problem-solving and decision-making skills
Advance verbal and written communication skills
Advance presentation skills
Advance interpersonal, organizational and time management skills
Advance knowledge of the PARTNER Selling sales process
Job Knowledge
Accountability and Dependability
Results Focus and Initiative
Client Service Focus and Effective Communication
Relationship Building and Collaboration
Judgment and Decision Making
Ethics and Integrity

Responsibilities

Develop and build a book of business using appropriate prospecting strategies with Property & Portfolio Managers, Building Owners, Government Agencies and National Account Companies.
Actively pursue fire alarm, security system, central station and Auxiliary Radio Communication Systems (ARCS) service contracts from potential Clients in the Hospitality, Residential, and Assisted Living, small to mid-size Commercial Buildings, Hospital and mixed buildings market sectors to meet appropriate Grade Level sales targets.
Actively pursue diverse revenue channels from existing Client base and develop new territories.
Build trust and rapport with existing and potential clients.
Identify, qualify and assess Client needs to determine suitable products and services.
Conduct building surveys to support the development of estimates to provide integrated solutions to help organizations manage their life safety, ARCS and security needs.
Prepare quote packages and collaterals for Tenant Alteration and Retrofit projects.
Develop, and implement sales strategies; negotiate and close profitable service contracts.
Monitor Client communication and promptly responding to calls and emails.
Coordinate with a variety of different departments, such as the Accounting, Service and Project Operations departments and/or stakeholders to better serve the Clients' needs.
Prepare bi-weekly sales activity report, semi-annual and annual goal plans.