Sales Representative - Global Elevator Company

KONE•Denver, CO

About The Position

Sales Representative – Service Account Manager Company Overview Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. Job Overview Are you ready to make your next career move to join our team as our CSALES REPRESENTATIVE – SERVICE ACCOUNT MANAGER for KONE Americas in KONE USA-Denver, CO? Have you built and developed professional customer relations through excellent customer service? Does learning and selling innovative technological solutions excite you? Do you have the ambition to continuously learn and use technological tools such as our CRM? Are you familiar with or interested in learning a solution selling methodology, such as Sandler? Do you have the spirit to collaborate across the organization with internal stakeholders? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! Job Duties As our “SERVICE ACCOUNT MANAGER,” you will own a variety of action items including, but not limited to, proactively building and maintaining relationships with our customers as your number one goal! You will identify complex technology solutions utilizing our industry-leading support system to ensure their sustainable growth. Other Listed Duties as Needed Individual sales planning & sales funnel management Customer relationship management to retain & grow business with existing customers and to drive customer satisfaction by identifying their needs Meet/exceed annual budget on orders from quoted repairs and upgrades to existing equipment; new maintenance sales through new equipment conversions General understanding of contract terms and/or language and can present said terms Create a solid sales pipeline; be able to use it for sales forecast accuracy Sell standardized modernization packages using qualified leads from existing portfolios Assist/take action where needed; national account requests, mentoring new reps (experience pending), trade shows, visiting customer sites, etc. Record account/customer activity in Customer Relationship Management (CRM) system (e.g., Salesforce)

Requirements

1+ years of relevant sales expertise
knowledge gained through your bachelor’s degree or 3+ years of relevant working experience
Proficient in MS Word and Excel
Well Organized
Customer service mindset

Responsibilities

proactively building and maintaining relationships with our customers as your number one goal!
identify complex technology solutions utilizing our industry-leading support system to ensure their sustainable growth
Individual sales planning & sales funnel management
Customer relationship management to retain & grow business with existing customers and to drive customer satisfaction by identifying their needs
Meet/exceed annual budget on orders from quoted repairs and upgrades to existing equipment; new maintenance sales through new equipment conversions
General understanding of contract terms and/or language and can present said terms
Create a solid sales pipeline; be able to use it for sales forecast accuracy
Sell standardized modernization packages using qualified leads from existing portfolios
Assist/take action where needed; national account requests, mentoring new reps (experience pending), trade shows, visiting customer sites, etc.
Record account/customer activity in Customer Relationship Management (CRM) system (e.g., Salesforce)