Sales Representative Inbound

Hilton•Addison, TX

6d•Hybrid

About The Position

This role is based at our corporate office in Dallas, TX Exceptional Hospitality Starts with You This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Sales Representative Inbound, you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being motivated to grow market share. On the Hilton Direct team reporting to the Senior Manager, you will handle inbound customer inquiries and be responsible for qualification and closing sales. You will also follow up with customers to drive revenue and market share growth.

Requirements

One (1) year of professional experience in sales
Six (6) months of hotel on or off-property experience
In-depth knowledge of the hospitality and/or group travel industry
Proficiency in Microsoft Outlook, Word, and Excel
Work hybrid schedule in Dallas office
Travel - up to 5%

Nice To Haves

BA/BS Bachelor's Degree
One (1) year of hotel on or off-property experience in a sales support or sales role
Knowledge in Delphi, Salesforce, or similar property sales management system
Experience using Amazon Connect or other phone queue platforms

Responsibilities

Be the first point of contact to support client group needs across multiple channels (1800 phone lines, email, request for proposal platforms).
Provide customized solutions to drive business into Hilton's 9000+ hotels worldwide by direct sales or collaborating with hotel partners.
Build meaningful and personalized partnerships to provide unlimited value to our clients while offering consultative hotel solutions.
Follow the sales process to achieve revenue objectives.
Ensure all data input into Salesforce (CRM), is complete and accurate.
Respond to all correspondence promptly.

Benefits

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next

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