Sales Project Manager

Generac Power Systems • Wixom, MI

1d

About The Position

We are Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals. Powering Michigan since 1997, we pride ourselves on an ongoing tradition of providing excellent products and outstanding service for our customers. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. Our success is directly tied to our employees’ professional growth and personal well-being. Employees are encouraged to be innovative and are valued as an integral part of our team. We provide individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own. The Sales Project Manager is responsible for after-sales project management of industrial and commercial generator and special power equipment. Serve as the primary point of contact for the customer through the ordering, delivery, installation, and startup process.

Requirements

• Must have a high school diploma or equivalent, college preferred
• 2+ years of experience in repair, installation, maintenance and troubleshooting of generators, engines, or related equipment

Nice To Haves

• experience with Generac, Cummins, Onan, Kohler, and/or Cat preferred

Responsibilities

• Review order packages.
• Clarify questions related to scope, bill of material, contacts, roles and responsibilities, and project schedule with Sales Engineer and/or Sales Support.
• Serve as the customers primary point of contact through the ordering, delivery, installation, and start up process.
• Communicate with other departments regarding timelines, delivery, and service to ensure execution of project schedule and customer satisfaction.
• Surface concerns, problems, delays, etc. to the Sales Engineer.
• Proactively keep customer informed of the progress and status against key operational components.
• Respond to any customer questions in a timely manner.
• Participate in project meetings. Be prepared to share updates and respond to questions.
• Order ancillary parts outlined in order package.
• Confirm customer provided payment before install is scheduled.
• Develop and maintain a spreadsheet of all incoming units and parts to manage on-time delivery, service, and installation.
• Complete project close-out documents and distribute customer satisfaction schedule.

Benefits

• This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees