Sales Process Consultant

ADP•Maitland, FL

40d•Hybrid

About The Position

ADP is hiring a Sales Process Consultant within its Commercial Operations Center of Excellence. LOCATION - FLEXIBLE (Florham Park NJ, Maitland FL, or Tempe AZ) Sales Process Consultants are subject matter experts who build the bridge between our business and our clients and are passionate about identifying and delivering the right solution. Our Sales Process Consultants work directly with business partners to understand business challenges, collect and document requirements, and develop winning solutions and outcomes. Define, promote and utilize best-practices for automation capabilities in the sales process and serve as a subject matter expert. Contributes to the project management cycle by innovating, implementing, maintaining, and adjusting project plans to track project changes and mitigating delays. Develops in-depth, sales process knowledge and solution design by leveraging modern tools, and an approach designed to ensure accuracy, completeness, and consistency. Forms strong business stakeholder relationships with a variety of internal clients, collaborates with other key functions in the ecosystem, communicates effectively on change management and successful completion of project objectives.

Requirements

2-5 years of analysis, business process improvement, project management or consulting experience, preferably for sales process, marketing and/or operations
Up to 5 years' experience in sales, marketing or product operations
Business process analysis and utilizing process mapping tools experience (such as Visio, BlueWorks, etc.)

Nice To Haves

Strong operating and analytical skills; strategic thinker, flexible and creative
Ability to quickly understand and digest business process and to conceptualize as an automated solution in a team environment
Affinity for fast-paced, project-oriented work environment
Must be able to explain technical concepts and analyses clearly and translate business objectives into actionable analyses
Ability to prioritize, manage multiple initiatives, stakeholder and partner expectations
Excellent data presentation, project management and change management skills
Ability to work effectively in cross-functional and matrix teams, as well as independently
Ability to work under pressure and meet deadlines
Proficient software skills in Microsoft Office products including Excel, Word, Access and PowerPoint. Excellent oral and written communication skills

Responsibilities

Must be able to provide suggestions, deliver effective and innovative solutions that address client's problems for the improvement of existing and design of process and provide design options for process flows.
Participate in pre- and post-sales activities, proposals and business demand creation. Collaborate closely with functional ecosystem SMEs to gain a thorough understanding of current state and map clear recommendation of future process improvements.
Successfully manage workload and deadlines of multiple sales process projects simultaneously
Responsible for conducting ongoing opportunity assessments, process mapping, identifying potential automation ideas and creation of road maps.
Build an in-depth understanding of capabilities and potential applications of automation technologies within the sales and support process
Proactively resolves customer issues and be a go-to person for any quick turnaround Proof of Concepts (PoCs) to meet the customer demand
Coordinates project delivery by participating in design reviews and walk-throughs to communicate the solution designs and validate proposed solutions with stakeholders