Sales Operations Supervisor

Hankey Group External•Agoura Hills, CA

3d•$75,000 - $95,000•Onsite

About The Position

Westlake Financial is hiring a Sales Operations Supervisor to lead a results-driven team focused on sales performance, lead conversion, and customer retention in the automotive finance space. This leadership role will manage daily sales operations, implement new strategies, and drive revenue growth through smarter processes and stronger execution.

Requirements

2–4 years of experience in sales operations , inside sales leadership , or customer retention management
Strong understanding of CRM tools (Salesforce, HubSpot, or similar)
Excellent communication and presentation skills
Results-driven mindset with a passion for data, metrics, and process optimization
Proficient in Microsoft Office (Excel, Word, PowerPoint)

Nice To Haves

Automotive finance or dealership experience preferred but not required

Responsibilities

Lead and manage a team responsible for daily sales activity, including inbound/outbound lead follow-up
Develop and implement strategic plans to drive lead conversion and improve customer acquisition
Track performance metrics and KPIs; identify opportunities to improve sales processes
Collaborate cross-functionally with marketing, product, and leadership to align on growth goals
Provide coaching, performance feedback, and hands-on support to your team
Prepare reports, presentations, and insights for senior management
Support rollout of new projects, tools, and workflows to improve team efficiency

Benefits

Medical, Dental, and Vision insurance
Life Insurance & Long-term Disability
Flexible Spending Account (FSA)
401K with company matching
Employee Stock Ownership Program (ESOP) in a $18.2 Billion Company, plus company matching
Wellness programs
Career path and internal mobility opportunities
Paid vacation, sick days, and holidays
Employee discounts on entertainment, car rentals, tech, and more
Employee Loan Assistance & UKG Wallet
Annual flu shots