Operations Supervisor

Saddle Creek Logistics Services • Walton, KY

5d • Onsite

About The Position

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today. Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements. The Operations Supervisor leads a team of associates to achieve various goals, including productivity, quality, problem resolution, outstanding customer service, employee relations (motivation and development), and a safe work environment. The Fulfillment Operations Supervisor works closely with upper management to ensure operational excellence and overall facility success.

Requirements

• 1-2 years of previous experience in a leadership role with a track record of implementing and managing change
• Listening skills and strong abilities to collaborate, communicate, and motivate others to accomplish goals
• Demonstrated success in problem-solving and decision-making to overcome obstacles and maximize opportunities
• Ability to thrive under pressure in a fast-paced environment while focusing on exceeding operational goals
• Strong organization and multi-tasking skills, agility, and ability to be cross-trained to do more where needed
• High School Diploma/GED Required

Nice To Haves

• Bachelor’s Degree preferred
• Lean Six Sigma and continuous improvement training and experience
• Supply chain/logistics experience is a plus but not required
• Technically savvy (proficiency in Microsoft Office, internet, web-based, and job-specific software applications

Responsibilities

• Manage and lead a team of hourly associates in a fast-paced warehouse team environment
• Assist our wide range of clients with the needs and demands of their supply chains
• Ensure acceptable levels of performance in assigned business units by meeting or exceeding productivity standards and cost control management
• Ensure exceptional client service by meeting key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.) for assigned areas of responsibility
• Achieve performance goals through KPI monitoring, promote LEAN principles, and process improvement
• Lead and maintain a clean, professional, and safe work environment. Meet or exceed SCLS corporate safety goals
• Effectively communicate goals, expectations, areas for improvement, and successes to associates
• Coach, train, and mentor associates, allowing them the opportunity to grow and develop
• Conduct annual performance reviews

Benefits

• Benefits package including medical, dental, vision, HSA, and medical reimbursement
• Annual bonus eligibility
• 401(k) match
• Vacation and holiday pay
• Employee assistance and identity theft protection
• Career development and opportunity for internal promotions
• Tuition reimbursement for further education
• Company paid life insurance and short term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees