Sales Operations Specialist

GE HEALTHCARE

1d•Remote

About The Position

The Sales Operations Specialist role is responsible for executing day‑to‑day operational processes that keep the Sales organization running smoothly. This includes data stewardship, reporting support, business-side Salesforce operations, new‑hire onboarding tasks, role changes/terminations, and case triage/management. This individual ensures accuracy, consistency, and timely completion of routine workflows that directly impact seller productivity and operational efficiency. This role is a key partner to Sales, Sales Enablement, Salesforce Administrators, and cross‑functional business partners.

Requirements

3+ years of experience in Sales Operations, Revenue Operations, Sales Support, or a similar operations role.
Working knowledge of Salesforce (business-side user or light admin experience preferred).
Strong Excel/Sheets skills; ability to manipulate data and support reporting needs.
High attention to detail and strong organizational skills.
Ability to manage multiple requests and work within defined SLAs.
Strong written and verbal communication skills.
Comfort working in a fast-paced, high-growth environment.

Nice To Haves

Experience with Salesforce report and dashboard creation.
Knowledge of sales processes (pipeline, forecasting, territory management).
Experience with ticketing/case management systems
Familiarity with onboarding workflows or Sales Enablement processes.
Understanding of data governance and stewardship best practices.

Responsibilities

Execute and maintain new hire, transfer, and termination operational workflows (system access, Salesforce setup, roster updates, readiness tasks, etc.).
Complete Salesforce alignment updates, including account/territory ownership changes and role‑based permissions.
Manage checklists, SOPs, and documentation to ensure accuracy and consistency across operational tasks.
Submit or triage Salesforce tickets to the technical admin team; track and manage case progress.
Perform basic Salesforce updates (views, reports, dashboards) within permissions.
Route incoming leads to appropriate owner.
Support rollout of new Salesforce features or process changes (UAT testing, communication, training).
Monitor Salesforce data quality and support routine data cleanup activities.
Maintain data accuracy through weekly/monthly stewardship checks.
Support the creation or updating of reports and dashboards for Sales and Sales Operations.
Validate data integrity ahead of business reviews, pipeline meetings, forecast cycles, or territory updates.
Facilitate new account request setups
Salesforce list management
Serve as the first line of support for owned inbound Sales Operations requests.
Assign, escalate, or resolve cases based on defined workflows and SLAs.
Track themes and recurring issues; make recommendations for process improvements.
Facilitate parts of the onboarding process for new sales hires (initial setup, systems readiness, resource handoff).
Coordinate with Sales Training/Enablement for training sessions, invitations, and follow‑up tasks.
Support documentation of onboarding processes and assist with creation and updates to onboarding materials.