Sales Operations Specialist

GREENFIELD MILLING•Frisco, TX

4d•$50,000 - $75,000

About The Position

Sales Operations Specialist is a critical function that enables the sales team to focus on selling by providing the support, processes, and data they need to succeed. By combining strategic thinking and a focus on efficiency, Sales Operations Specialist ensures the smooth functioning of the sales organization and drives sustainable growth.

Requirements

Must possess at least a high school diploma and a post-secondary degree is preferred.
A background in food, or food ingredients preferred.
Must possess excellent skills in math, writing, public relations and communication, both written and oral.
Proficiency in Microsoft Office (Word, Excel,).
Ability to multi-task in a detailed oriented team environment.
Ability to work effectively with all levels of management with emphasis on the sales force and end user.
Adherence to health and safety regulations (e.g., use of protective gear).
Must be able to communicate orally in a clear, concise, and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings.
Good knowledge of Web technologies, protocols, and tools, including Content Management Platforms
Expertise in Amazon Search Engine Optimization best practices and Vendor Central preferred
Good understanding of communications and digital marketing principles
Familiar with E-Commerce platforms such as Shopify and WooCommerce

Responsibilities

Data Management and Reporting: Collect, analyze, and present sales performance metrics to help sales leadership make informed decisions.
Assist sales team in customer shows, trade shows, cuttings.
Assist with trade shows and customer meetings prep
Attend customer meetings as needed.
Travel as needed: Travel when needed to Hereford.
Internet Sales: Solely responsible for the set-up of all new SKUs on internet sites.
Follow-up and manage SKUs sold
Optimize the product page information on ecommerce sites for improved SEO results, including products names, key words, descriptions, label copy, photos, and videos
Oversee A+ content and brand store refresh on Amazon
Monitor and share competitive info on competitors’ top sellers and pricing
Monitor Amazon customer reviews and ratings
Familiar with data management
Increase sales for each product SKU
Manage the E-Commerce pricing updates, returns, and reviews
Coordinate with shipping of products to distribution warehouses and customers
Customer Collections: Work with accounting to assist salespersons in past due customer collections
Identify with sales and accounting customers past due and formulate a plan to collect past due amounts
Ensure that no customer is past due in payments
Special Projects: As needed and as assigned by VP of Sales, assisting different company departments with special projects. For example, HR with applicant sourcing, scheduling, and ATS audits; Purchasing – negotiating deals or helping to identify new suppliers; QC – assist when needed with product testing and product development.