Sales Operations Specialist

Centre TechnologiesDallas Or Houston, TX
2dHybrid

About The Position

We are excited to announce we are expanding and looking to grow our team with a new Sales Operations Specialist. Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.  Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.  Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard workers in a collaborative environment with opportunities to grow professionally Position Summary The focus of the Sales Operations Specialist is on producing high quality, detailed work based on Centre established standards, guidelines, and procedures. The Sales Operations Specialist will be responsible for precise, consistent output of work which will ensure the proper level of support and maintenance of Centre accounts within their assigned territory in a sales environment.

Requirements

  • 3+ Years of sales or customer service experience required.
  • Proficiency in computer systems (Microsoft Office, Internet, CRM) required.
  • High School Degree required

Nice To Haves

  • IT sales experience strongly desired.
  • Prefer ConnectWise Manage and Sell experience for quoting.
  • Associate's Degree or higher preferred

Responsibilities

  • Responsible for proper registration of Centre Deals
  • Maintain relationships with vendors for pricing discounts & opportunity updates
  • Produce Centre Sales Quotes in Sell and create Opportunities in Manage for Account Executive
  • Utilize ConnectWise Manage to assist with data entry of account information
  • Review and monitor the current state of existing accounts and analyze trends
  • Identify cross sell opportunities for current Centre accounts
  • Recommend areas of opportunity for Account Executives
  • Update Company with data received from New Customer Form
  • Forecast assistance (enter opportunities, upload opportunity documents, and update for run rate / renewal opportunities)
  • Process Won opportunities, create Sales Orders and create Project / Service tickets
  • Assist Account Executive in follow-up with customers regarding open opportunities
  • Assist Account Executive in updating the Statement of Work (SOW) with remaining information once document is created by the Regional Sales Manager (customer contact information, site information, proof-reading document)
  • Submit Customer Satisfaction Requisition & Return Material Authorization forms when necessary
  • Other duties as assigned

Benefits

  • Hybrid Work Options
  • Paid Time Off, and Paid Holidays
  • Medical, Dental, Vision, and 401(k) with employer match contributions
  • Stability to grow alongside hard workers in a collaborative environment with opportunities to grow professionally
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