Sales Operations Specialist

Bottomline • Portsmouth, NH

4d

About The Position

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role: As a Sales Operations Specialist , you will leverage your business, analytical, and technical expertise to design and scale efficient sales processes that drive the success of the Paymode Vendor Sales team. You will partner closely with Vendor Sales Leadership and the broader Revenue Operations and Enablement teams to identify opportunities for growth and efficiency, and translate those insights into actionable, scalable solutions. In this role, you will help drive strategic initiatives that enable the Sales organization to operate effectively across the full customer lifecycle, from pipeline creation through deal close.

Requirements

• 4–5+ years of relevant experience in Sales Operations or Revenue Operations, partnering closely with Sales teams, ideally within a global technology or SaaS organization.
• Hands-on experience with (or strong working knowledge of) sales and revenue tools such as Salesforce, Outreach, ZoomInfo, Power BI, and AI-driven tools.
• Strong cross-functional collaboration skills, with the ability to communicate effectively across multiple levels of the organization and lead trainings or presentations as needed.
• Proven ability to translate data and insights into action using a structured, logical, and methodical approach to problem solving.
• Highly organized, motivated, and comfortable managing multiple priorities in a fast-paced, dynamic environment.
• Flexible and adaptable, with a willingness to take on a broad range of responsibilities as business needs evolve.
• Bachelor’s degree in a relevant field or equivalent professional experience.
• Experience with sales process design, documentation, implementation, and territory planning.

Responsibilities

• Support, enhance, and optimize the sales bookings and forecasting process, enabling accurate deal-level and aggregate forecasts while proactively identifying risks and opportunities.
• Deliver meaningful reporting, dashboards, and insights related to sales pipeline health, velocity, and performance at the rep, team, and organizational levels.
• Partner with Sales Leadership on key operational activities, including territory and account assignments, sales productivity tracking, quarterly business reviews (QBRs), and quarterly talent reviews.
• Own and govern sales data hygiene, process adherence, and ongoing optimization within Salesforce; collaborate with IT to identify and implement system and process enhancements.
• Manage pricing workflows and support Sales in developing customer-facing proposals for strategic and complex deal structures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level