Sales Operations Specialist
About The Position
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities. We are looking for a Sales Operations Specialist to track and manage orders, verify pricing, work with Logistics, monitor accounts receivable, process RMAs, sample requests and create invoices for certain accounts as needed. You will also support Sales Representatives, HQ and customers - answering questions and helping resolve issues.
Requirements
- BA degree or related experience in Sales or Sales Operations.
- 2-3 years of experience in Sales Operations/order management.
- A working knowledge of international logistics.
- Proficiency in Microsoft Excel and Outlook.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to calculate figures and amounts.
- You’re inclusive, adapting your style to the situation and diverse global norms of our people.
- An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
- You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
- Innovative and creative, you proactively explore new ideas and adapt quickly to change.
Nice To Haves
- Experience with SAP ERP preferred.
Responsibilities
- Track and manage product owed to customers, including expediting orders, verifying pricing, working with warehouse to ensure product is shipped quickly and efficiently to customers.
- Monitor accounts receivable and resolve credit issues with customers and Samsung’s credit department.
- Monitor and process all RMA requests and discrepant returns.
- Manage sample request.
- Create, enter and invoice customer orders through SAP
- Prepare and provide reports to management
Benefits
- Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
- Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
- Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
- Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are.
- Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
- Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
