Sales Operations Specialist

Informa Group .Washington, DC
1d$68,000 - $78,000Onsite

About The Position

This role is based in our Washington D.C. office We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you’ll bring the sales team’s vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance. You’ll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments. Day-to-day would include Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy. Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership. Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition Systems & Tools Enablement: Administer and optimize sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo, etc) to streamline rep workflows and ensure high adoption Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement . Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle. Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution

Requirements

  • 3-5 years of experience in Sales Operations, Revenue Operations, or related roles.
  • Strong understanding of sales processes, pipeline management, and forecasting methodologies.
  • Working knowledge of Salesforce; familiarity with automation or integration concepts preferred.
  • Hands-on experience with sales productivity tools (Gong, Outreach, Sales Navigator, ZoomInfo, PandaDoc, etc) or similar platforms.
  • Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment.
  • Strong analytical and problem-solving skills; able to distill complex data into actionable insights.
  • Excellent verbal and written communication skills; able to engage with both technical and non-technical teams.
  • A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence.

Responsibilities

  • Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy.
  • Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership.
  • Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition
  • Administer and optimize sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo, etc) to streamline rep workflows and ensure high adoption
  • Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement
  • Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle.
  • Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution

Benefits

  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
  • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
  • Recognition for great work, with global awards and kudos programs
  • As an international company, the chance to collaborate with teams around the world

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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