Sales Operations Specialist I

Mda Property Systems • Cleveland, OH

23d • Remote

About The Position

The Sales Operations Specialist acts as a key liaison between Sales, Order Management, Finance, and Legal teams. This role ensures accurate deal execution, timely order processing, and exceptional internal customer service. The ideal candidate will be detail-oriented, collaborative, and proactive in supporting the North American Sales team.

Requirements

• 2+ years of professional experience in sales or business operations
• Strong experience in CRM tools (Salesforce), PowerBI, and Microsoft Office
• Detail-oriented and process-driven
• Excellent organization and communication skills
• Bachelor's Degree or relevant experience

Responsibilities

• Provide day-to-day support and assistance to the North American Sales team.
• Create and manage sales opportunities and quotes accurately within the CRM system.
• Respond promptly and professionally to inquiries from internal stakeholders including Sales, Finance, Legal, and Order Management.
• Ensure compliance with internal policies and procedures during deal execution.
• Collaborate with cross-functional teams to resolve issues and streamline processes.

Benefits

• Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
• Invest in our competitive 401k plan and help set you up for your future
• Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
• Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi' time a year
• Further your professional development and growth with our generous Tuition Reimbursement offerings
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level