Sales & Operations Planning Manager

Shaw

About The Position

This position is responsible for leading Shaw’s Sales and Operations Planning (S&OP) processes across all products and business units (Residential, Turf, Commercial, and TotalWorx). This person will assist senior leaders in the development, implementation, and maintenance of the S&OP strategy, processes, metrics, and technology solutions (dashboards, visual aids, templates) that delivers a decision-making process aligned with expected business outcomes. This will be done through the recreation of accurate and timely demand and supply plans and scenarios to the business. In addition, the role will be responsible for coaching a developing business analyst(s) and driving opportunities to improve our analytical tool sets.

Requirements

Bachelor’s degree that encompasses the area of Business Operations, Engineering, Statistics, Supply Chain, or Logistics is required.
5+ years of experience in Supply Chain (Demand Planning, Supply Planning, and Inventory Planning in an environment of both manufactured and sourced finished goods) and/or related supply chain management, including design, implementation, and execution of S&OP related processes
Strong understanding of the entire supply chain, including customer care, transportation, sourcing, planning and distribution streams, as well as business and financial acumen
Experience and familiarity using data visualization tools (such as Tableau, Power BI, Qlik)
Strong project management skills with a focus on cross-functional projects (spanning sales/operations/customer fulfillment), proficient with project management tools and methodologies
Ability to manage and drive consensus within a group and drive change
Strong communication and interpersonal skills- crisp verbal skills, effective listening skills; effective facilitation skills. Able to communicate at all levels of the organization.
Detail-oriented and highly organized
Strong quantitative and qualitative analysis capabilities – ability to evaluate a plan, define risks and opportunities, and frame choice points for decisions.
Ability to travel (approx. 4 trips per quarter)

Nice To Haves

APICS and/or CPF certification
Six Sigma Black Belt
Experience managing analysts or a team
Experience with S&OP transformation and/or implementation
2+ years facilitating and/or leading S&OP process step(s)
Demonstrated ability to leverage AI tools to enhance efficiency and decision-making.

Responsibilities

Partner with Demand and Supply managers to ensure the demand consensus process delivers an agreed upon, reasonable and credible forecast and addresses all gaps and overlaps. Including driving consensus on demand forecasts, production plans, and inventory strategies to balance supply and demand. Proactively use scenario planning to model impacts of possible demand changes.
Facilitate collaboration among departments such as finance, sales, marketing, brand, operations, geographies and supply chain to develop and ensure comprehensive S&OP strategies aligned with business goals.
Facilitate all S&OP meetings to review performance, resolve conflicts, and adjust plans and drive consensus based on changing business conditions. Prior to the meetings, proactively identify main topics of discussion, issues and risks.
Proactively identify potential risks and opportunities within the business plans and help drive development of strategies to mitigate risks. Lead efforts to solve imbalances between demand and supply.
Understand, document and communicate demand and supply plan changes, risks and the plans’ performance. Including potential financial impacts through changes within consensus plans
Identifies and drives development of scenario plans based on potential risks with demand, supply,and financial implications.
Identify and document critical information and decisions throughout the S&OP process. Ensure alignment and decision making at the appropriate levels of the organization.
Coach and develop business analyst(s) through development plans that align with career goals
Encourage and provide skills development for business analyst(s) including advanced analytical tools and techniques.
Establish clear and achievable goals and objectives for analyst(s) career growth
Foster partnerships with internal customers (Brand Leaders, Product Directors, Segment leaders, Manufacturing Directors, Sourcing Directors and team, Planning Directors and team, Sales VPs and General Managers, VPs of Strategy, National/Regional Demand Planners, and Finance).
Set vision and strategy for the S&OP framework including systems, dashboards, and reports to track initiatives, key metrics, and KPIs related to S&OP processes.
Collaborate with senior leadership to define key performance indicators (KPIs) and metrics to measure success. These metrics are to be reviewed and discussed each month through all functional steps of the S&OP process.
Continuously evaluate and improve S&OP processes and methodologies to enhance efficiency and effectiveness.
Ensure that all necessary data is accurately represented in S&OP Dashboards, slide decks and reports, per the monthly schedule. Proactively bring forward any data inconsistencies or potential errors. Maintain alignment between business and S&OP data definitions.
Collaborate with data and analytics teams to progress the S&OP process as well as provide necessary data needs for the functional areas.
Lead the S&OP implementation process for any new products/areas not currently using S&OP methodologies.
Perform ad hoc data analysis when needed.