Sales / Operations Manager
About The Position
Are you a sales-driven leader who enjoys managing people, improving systems, and helping others feel their best? Elements Massage® Bellingham is seeking a Studio Manager to lead sales performance, oversee daily operations, and support a positive team culture in our growing wellness studio. This role is ideal for someone with sales leadership or operations management experience who enjoys building teams, improving performance, and creating an exceptional client experience. If you are looking for a long-term management opportunity in the wellness industry, this could be the perfect next step in your career. Contact us today!
Requirements
- A successful Studio Manager believes in the therapeutic benefits of massage therapy and brings strong leadership and organizational skills.
- Management experience such as Sales Manager, Operations Manager, or General Manager
- Excellent leadership and team management skills
- Strong customer service orientation
- Ability to problem solve, set expectations, and delegate effectively
- Excellent verbal and written communication skills
- Strong interpersonal and motivational skills
- Highly organized with strong project management abilities
- Ability to work flexible hours including evenings, weekends, and holidays
- Proven ability to train, motivate, and lead a team
Nice To Haves
- MindBody software experience is a plus
Responsibilities
- Oversee daily operations of the massage therapy studio to ensure smooth and efficient service
- Lead and manage the front desk sales team
- Drive membership sales and revenue growth
- Set and track sales goals and performance metrics
- Recruit, hire, train, and coach front desk staff
- Create staff schedules and ensure proper studio coverage
- Maintain a high level of customer service and client satisfaction
- Address and resolve client concerns or service issues
- Implement and maintain studio policies, procedures, and systems
- Monitor appointment schedules to maximize therapist utilization
- Maintain a clean, professional, and welcoming studio environment
- Support team development and promote a positive workplace culture
Benefits
- Competitive base pay
- Quarterly bonus opportunities
- Paid Time Off (PTO)
- Free massage therapy services
- Leadership role in a growing wellness brand
- Opportunity for career advancement within the company
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
