Sales Operations Manager - Pipeline Generation

Cyera•Chicago, IL

33d•Hybrid

About The Position

Cyera is seeking a resourceful individual with a builder mindset to be our first Sales Operations Manager focused on Pipeline Generation. This role is a key business partner to our Sales Development and Pipeline Generation (PipeGen) organizations, helping to design, implement, and optimize the systems, tools, and processes that power our go-to-market engine. As a high-impact individual contributor, you will be both strategic advisor and a hands-on operator connecting tools across our Pipeline creation and productivity tools, creating insights that drive business decisions, and ensuring our operational infrastructure supports scale. You will work closely with the PipeGen leadership team and broader RevOps organization to enable data-driven execution, improve productivity, and maximize pipeline outcomes. This operations role isn’t just a back-office or reporting position. While data and reporting are an important part of it, the real value comes from interpreting those insights, understanding what’s driving the numbers, and working with stakeholders to act on them. Because of that, it’s not the kind of role that can be fully remote. We expect to be in the office at least one to two times a week to connect with stakeholders, brainstorm, and align in person. That face time is really important for building relationships and driving better outcomes.

Requirements

3-5 years of experience in Sales Operations, Revenue Operations, or GTM Systems Management, ideally supporting Sales Development or Inside Sales teams.
Proven expertise and fluency in Salesforce administration (reports, dashboards, automation, workflows, data structure).
Experience with Clari (forecasting and pipeline analytics) and at least one dialer and email sequencing platform (e.g., Outreach, Salesloft, Groove).
Familiarity with sales research and productivity tools (e.g., ZoomInfo, LinkedIn Sales Navigator, Clay, Apollo).
Strong analytical skills with the ability to translate data into actionable insights and recommendations.
Hands-on experience with system integrations, automation tools
Excellent organizational skills and attention to detail; comfortable balancing tactical execution with strategic thinking.
Self-starter with a strong bias for action and speed, able to work independently in a fast-paced, dynamic environment.
Exceptional communication and collaboration skills; comfortable partnering with senior leaders and cross-functional stakeholders.

Responsibilities

Serve as the primary operations partner for the Pipeline Generation Sales Development team, providing analytics, reporting, and business insights to drive results.
Own and optimize the Pipeline Generation Tech Stack — including Salesforce, Clari, dialer and sequencing platforms, research tools, and sales productivity systems.
Slice the data in various ways to understand what works well and what needs adjustments
Build, automate, and maintain dashboards and reports that deliver clear visibility into pipeline creation, conversion metrics, and SDR performance.
Drive data hygiene and accuracy across all GTM systems, ensuring reliable insights for leadership and field teams.
Implement system integrations and process automations that streamline workflows between marketing, SDR, and sales.
Troubleshoot, resolve, and improve day-to-day operational challenges — from routing logic to dashboard accuracy — with urgency and precision.
Partner with RevOps and Sales leadership to inform territory planning, lead management, hiring and forecasting processes.
Translate business needs into technical requirements and scalable solutions within Salesforce and related platforms.
Act as a trusted advisor to leadership, helping to identify performance trends, optimize capacity, and drive continuous improvement across the funnel.
Champion best practices for system adoption, reporting consistency, and data-driven decision-making across the GTM organization.