Sales Operations Intern (Unpaid)

Universal Processing•Houston, TX

11d•Onsite

About The Position

The Sales Operations Intern role is a fully onsite position. You will report directly to the Sales Operations Coordinator and work closely with the Vice President of Operations, both of whom have extensive experience with using CRM systems and managing sales processes. Through their guidance, you will learn how to collect and interpret various data sets, collaborate with internal teams, and how the sales cycle is conducted from start to finish. As a Sales Operations Intern, you will gain hands-on experience supporting sales processes, managing data, and assisting cross-functional teams to keep operations running smoothly. Depending on your interests and skills, you may also have exposure to data analysis, industry research, and reporting. Interns will receive immediate feedback on each task, as well as biweekly 1-on-1 sessions/evaluation. Regarding training and mentoring, the Sales Operations Coordinator will provide training on the tools we use, including Salesforce, Google Suite, Excel, and others as applicable. They will also receive on-the-job training in industry research, data cleaning, data analysis and visualization, and reporting. This position also provides opportunities for interns to enhance their communication skills through cross-functional collaboration and exposure to client-facing tasks.

Requirements

Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
Detail-oriented with strong organizational skills.
Analytical mindset and comfort working with data.
Proficient in Microsoft Excel or Google Sheets.

Nice To Haves

Bilingual proficiency in Mandarin-Chinese is preferred but not required
Interest or familiarity with Salesforce or other CRM systems is a plus.

Responsibilities

Assist in maintaining, cleaning, and integrating sales and operations data from multiple sources, ensuring accuracy and reliability in CRM systems and other databases.
Collaborate with Sales, Customer Service, Technical Support, Marketing, and other internal teams to facilitate cross-functional initiatives.
Assist with documentation of sales processes, workflows, and standard operating procedures, and provide guidance to team members on documented processes as needed.
Participate in projects such as market research and data analysis that improve operational efficiency or enhance sales insights.