Sales Operations Intern

Illumio•Sunnyvale, CA

10h•Onsite

About The Position

Onwards Together! Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running. This is a 12 week internship program beginning on May 26th 2026 or June 22nd 2026 Location: On-site (5 days a week) at Headquarters in Sunnyvale, CA Our Team's Vision: Our Finance team operates at the forefront of Zero Trust Segmentation, driving efficient growth and strategic partnerships with our key stakeholders. We are dedicated to building scalable infrastructure and optimizing our financial model to support Illumio’s ambitious business goals. The Sales Operations Intern will work cross-functionally with internal teams at Illumio (including sales, marketing, operations, finance, and support) to help the organization make data-informed operating decisions. You will be anchored on a core project focused on applying AI and data research to help automate account segmentation (e.g., defining segments, testing approaches, and sharing recommendations). In addition, you will gain exposure to our sales tool stack and contribute by assisting with process improvements, basic automation, data hygiene, reporting, and program support. The ideal candidate is interested in sales operations, business analytics, or revenue operations, and is excited to learn how a high-growth organization runs its lead-to-cash process.

Requirements

Currently pursuing a Bachelor’s degree (junior/senior preferred) in Business, Finance, Economics, Analytics, Information Systems, or a related field
Available to participate in a full-time, paid 12-week internship program with an onsite schedule of four days per week and remote work on Fridays
Proficient with Microsoft Office (especially Excel); experience with pivots, lookups, or basic data analysis is a plus
Interest in AI, data research, and analytics
Interest in learning Salesforce.com (prior exposure is a plus but not required)
Self-starter mindset with the ability to learn quickly, take initiative, and ask thoughtful questions
Comfortable approaching problems with a process-improvement mindset and proposing practical solutions
Strong attention to detail, organization skills, and interest in working with data
Positive, collaborative attitude and willingness to jump in and help the team

Responsibilities

Own a project to help automate account segmentation using AI and data research by partnering with stakeholders to define the problem, identify inputs, and deliver a clear recommendation and/or prototype
Support segmentation analysis and experimentation by exploring data, proposing features, comparing approaches (e.g., rules-based vs. ML), and documenting results and learnings
Help operationalize the segmentation output by defining how it will be used (e.g., routing, prioritization, reporting), preparing documentation, and supporting a handoff plan to Sales Operations
Assist with territory and account management activities, such as aligning accounts and opportunities with sales representatives
Assist with Salesforce.com data quality efforts by auditing records, following data standards, and escalating issues as needed
Build and refresh basic reports and dashboards, and help summarize insights for stakeholders
Learn forecasting workflows and support weekly processes (e.g., validations, submissions) in tools such as Clari
Create and maintain documentation on processes, policies, and training materials as you learn the business

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