Sales & Operations Execution Manager
About The Position
Primary Purpose: The primary role of the S&OE Manager is to refine a short-term demand plan as specified in the S&OE time horizon - based on the medium-term demand plan. This position is a key driver in creating and managing the true customer demand signal to manage trade-offs at short-term between demand and supply. It is critical in the S&OE process as demand control is leveraged to balance any short-term supply and demand and resolve any issues that may arise. The demand controller is tasked with using data to break down the monthly demand plan (developed by the demand planners with sales) into weekly plans for supply planning.
Requirements
- Education: Bachelor’s degree in business, Supply Chain Management, Operations, Statistics, or a related field is required.
- Minimum of 7 years’ experience in demand planning with at least 1-2 years of S&OP and S&OE
- Analytical Skills: Strong quantitative and analytical abilities to interpret demand forecasts, monitor deviations, and support data-driven decision making.
- Technical Proficiency: Experience with demand planning systems, such as Atlas, and advanced proficiency in Microsoft Excel and other data analysis tools.
- Communication: Excellent verbal and written communication skills to collaborate effectively with sales, customer service, and project management teams.
- Attention to Detail: High level of accuracy and attention to detail when tracking, monitoring, and reporting on demand trends and forecast changes.
- Problem-Solving: Ability to investigate forecast deviations, identify root causes, and recommend actionable solutions.
- Collaboration: Proven ability to work cross-functionally and build relationships with various business units and supply chain organizations.
- Adaptability: Comfortable working in a dynamic environment and able to facilitate decision making when demand materializes differently than planned.
- Continuous Improvement: Commitment to driving process improvements and enhancing forecast accuracy.
Nice To Haves
- Advanced degrees or relevant certifications such as APICS CPIM or CSCP are highly preferred.
Responsibilities
- Accountable for creating, running, and reporting short-term demand plans.
- Breakdown a demand forecast by SKU by week for the future 13 weeks to track and monitor deviations to this forecast.
- Investigate the demand forecast deviations and escalate them by supporting this with data driven assumptions to guide decision making.
- Working with the sales operations to gather latest market intelligence on specific customer-level demand events.
- Aligning with customer service to detect any expected customer order trend in the short term.
- Facilitating decision making when demand materializes differently than planned.
- Collaborate with sales, customer service and project management to evaluate the latest demand trends.
- Support the demand planners to develop, monitor and communicate reports on changes and forecast accuracy on S&OE time horizon to business unit and supply chain organizations, while driving continuous improvement.
- Create measures to identify short-term abnormal demand orders and report them as a percentage of all orders that came in as planned.
- Use and maintain Atlas demand-planning system to create the best short term demand plan using established processes.
Benefits
- Health, dental, and vision insurance
- 401(k) plan with 4.5% employer contribution
- Paid time off and holidays
- Professional development opportunities
- Employee wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
