Sales Operations and Deal Desk Manager

Sanity • San Francisco, CA

2d

About The Position

At Sanity.io , we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS , Figma , Riot Games , Anthropic , COMPLEX , Nordstrom , and Morningbrew are using Sanity to power and automate their content operations. As a Sales Operations & Deal Desk Manager, you will shape how Sanity scales revenue. You’ll design and run the systems and processes that enable our enterprise sales teams to move fast, close with confidence, and deliver exceptional customer experiences. This role sits at the center of Sales, Finance, Security, RevOps, and Product—providing the connective tissue that keeps our quote-to-cash engine running smoothly and accurately as we grow.

Requirements

• Based in North America.
• 4+ years of experience in Sales Operations, Revenue Operations or Deal Desk roles specifically supporting complex, enterprise sales
• Proven experience supporting and structuring complex enterprise deals, including Fortune 500 / Global 2000 customers.
• Strong communication skills, with the ability to clearly explain deal structures, processes, and decisions to both technical and non-technical partners.
• A detail-oriented problem solver with exceptional organizational and time-management skills.
• Hands-on software administration experience in Salesforce and CPQ, along with familiarity across the broader quote-to-cash ecosystem (e.g., DealHub, NetSuite, CLM tools).
• Experience working in high-growth SaaS or AI-driven technology environments.
• Comfortable partnering with Sales Leadership on pricing strategy, discount frameworks, and commercial term guidance.
• Adept at navigating cross-functional collaboration with Sales, Finance, Security, Product, and RevOps.

Responsibilities

• Day to day Deal Operations Serve as the primary partner to sales reps for structuring, pricing, and navigating complex enterprise deals—removing friction and helping teams close faster.
• Guide the creation of compliant, accurate quotes and contracts, ensuring every deal meets Sanity’s commercial, legal, and security standards.
• Support non-standard deal structures, bringing clarity and recommendations that balance customer needs with business goals.
• Order Booking and Provisioning Maintain reporting and deal data across Salesforce, DealHub, NetSuite, and internal systems to ensure confident forecasting and clean downstream operations.
• Review, approve, and provision won deals to ensure seamless handoff to Finance, RevOps, and Product teams.
• Lead initiatives to maintain and improve data quality across customer records and system workflows.
• Deal Desk Process Definition, Improvement and Maintenance Streamline approvals, reduce cycle times, and improve rep productivity through well-designed workflows and clear documentation.
• Partner with Sales Leadership on pricing strategy, discount frameworks, and scalable commercial guidelines.
• Recommend enhancements and roadmap priorities for Deal Desk tools—including Salesforce, CPQ, CLM, and supporting platforms.
• Continuously improve the quote-to-cash experience through audits, change management, and cross-functional collaboration.

Benefits

• A highly-skilled, inspiring, and supportive team
• Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
• A global, multi-culturally diverse group of colleagues and customers
• Comprehensive health plans and perks
• A healthy work-life balance that accommodates individual and family needs
• Competitive stock options program and location-based salary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees