Sales Operations Analyst

First American • Santa Ana, CA

25d • $62,700 - $83,575

About The Position

The Sales Operations Analyst will work closely with the Sales Operations management and sales teams to provide on-going support and maintenance of our business systems, processes and data.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 3-5 years of experience in business operations or similar roles
• 2+ years of analyst experience

Nice To Haves

• Microsoft Office User (MOS) certification preferred, not required
• CRM (Salesforce.com) certification preferred, not required

Responsibilities

• Act as primary support person for the Sales Operations Manager and/or Sales Operations Management
• Maintain the documentation around processes and activities performed by Sales Operations
• Act as a liaison with other departments to ensure the integrity of master data information through the CRM system(Sales Force) and reporting structures
• Review and analyze solutions by working with Management and Operations/Sales members
• Assist, coordinate, and lead in the development of responses and solutions to company-wide CRM requests, this includes but is not limited to informational, content, and analytical requests
• Complete special projects and other duties as assigned
• Communicate and work effectively with organizational departments on data management

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees