Sales Operations Analyst

First AmericanSanta Ana, CA
25d$62,700 - $83,575

About The Position

The Sales Operations Analyst will work closely with the Sales Operations management and sales teams to provide on-going support and maintenance of our business systems, processes and data.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience
  • 3-5 years of experience in business operations or similar roles
  • 2+ years of analyst experience

Nice To Haves

  • Microsoft Office User (MOS) certification preferred, not required
  • CRM (Salesforce.com) certification preferred, not required

Responsibilities

  • Act as primary support person for the Sales Operations Manager and/or Sales Operations Management
  • Maintain the documentation around processes and activities performed by Sales Operations
  • Act as a liaison with other departments to ensure the integrity of master data information through the CRM system(Sales Force) and reporting structures
  • Review and analyze solutions by working with Management and Operations/Sales members
  • Assist, coordinate, and lead in the development of responses and solutions to company-wide CRM requests, this includes but is not limited to informational, content, and analytical requests
  • Complete special projects and other duties as assigned
  • Communicate and work effectively with organizational departments on data management

Benefits

  • Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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