Sales Operations Analyst
About The Position
Sales Operations Analyst Oracle NetSuite has an immediate opportunity for a Sales Operations Analyst to join our team! NOTE: This is a remote role preferring candidates living in Santa Monica, CA. This is an hourly position with expected overtime for month, quarter and year-end work. There is no sponsorship for this position. Candidates in Santa Monica, CA or Pacific time zone in general are preferred. The Role: In this individual contributor role, you will become an expert in Oracle’s NetSuite company-owned CRM/ERP system-one of the hottest CRM/ERPs on the market today! In this super-fast-paced and hands-on position, you are a trusted advisor for quoting, pricing structure and contracting for our sales team. You will have daily interaction with the NetSuite sales force who rely on you to support them in the following areas:
Requirements
- Min 3 years' experience in a Sales Operations/Finance role working with pricing, quoting, CRM, deal structuring and contracting for B2B SaaS companies
- Advanced Excel skills
- Self-motivated critical thinker with a strong customer service orientation while being empathetic and a team player
- Excellent communication skills and ability to prioritize during times of high volume
- Effective ability to work well with all levels of management and cross-functional organizations
- Ability to set priorities, meet deadlines and manage multiple projects in a fast-paced changing environment
- Persistent, patient, and resilient self-starter with can-do demeanor
- BA/BS degree preferred
Nice To Haves
- NetSuite, Salesforce, IronClad and related experience a plus
Responsibilities
- Provide Sales Policy guidance to sales team that includes, but not limited to, product upgrades, discounting and approval matrix, post contract exceptions and changes.
- Ensure the accuracy of quotes and orders for standard, mid-level and more complex deals
- Provide reports and analysis to sales management
- Review and edit sales contracts within defined guidelines
- Help to accelerate deal velocity and to close and increase win rate
- Administer deal registration process, including sales team contributions
- Add value by identifying and suggesting possible resolution in system gaps and processes to better streamline efficient workflow and enhance sales productivity
- Ad hoc projects
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
