Sales Operations Analyst
About The Position
Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals. The Sales Operations Analyst plays a critical role in supporting the growth and efficiency of our infusion pharmacy sales organization. This position is responsible for analyzing sales performance data, optimizing processes, and providing actionable insights that enable our sales team to deliver exceptional results. By ensuring operational alignment between sales, marketing, clinical, and finance teams, the Sales Operations Analyst helps drive strategic decision-making and supports revenue growth. This is a REMOTE Opportunity with national travel. Applicants may reside anywhere within the Continental USA. Travel: up to 25% We are looking for an Analyst with 2+ years of experience in sales operations, data analysis, or similar role in the healthcare, specialty pharmacy, or pharmaceutical industry. Experience in infusion pharmacy, specialty pharmacy, or related healthcare services preferred.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Finance, Healthcare Management, or related field.
- 2+ years of experience in sales operations, data analysis, or similar role (healthcare, specialty pharmacy, or pharmaceutical industry experience strongly preferred).
- Proficiency with CRM systems (e.g., Salesforce, Trella) and business intelligence tools.
- Strong analytical skills with advanced proficiency in Excel and experience with BI tools (e.g., Tableau, Power BI).
- Excellent written and verbal communication skills, with the ability to present complex data in a clear, actionable manner.
- Highly organized, detail-oriented, and committed to data integrity.
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
- Strong problem-solving mindset with a focus on delivering solutions that improve efficiency and effectiveness.
Nice To Haves
- Experience in infusion pharmacy, specialty pharmacy, or related healthcare services preferred
- Familiarity with referral workflows, payer authorization processes, and territory management in a healthcare sales environment preferred
Responsibilities
- Collects, analyzes, and interprets sales data to identify trends, patterns, and opportunities for improvement
- Creates, maintains, and enhances dashboards and reports that provide clear visibility into sales performance, referral volumes, and territory growth
- Partners with sales leadership to develop and implement data-driven sales strategies, account targeting, and best practices
- Assists with territory planning, pipeline management, and forecasting to ensure accuracy and strategic alignment
- Evaluates and refines sales tools, workflows, and operational processes to increase productivity and efficiency
- Identifies and implement process improvements that streamline communication between sales, marketing, and clinical operations
- Develops training materials, SOPs, and user guides for sales systems and tools
- Conducts onboarding and ongoing training sessions for sales representatives to ensure effective tool usage and adherence to processes
- Conducts market research and competitive analysis to identify growth opportunities in key therapeutic areas and geographic regions
- Provides insights that support territory expansion, referral source targeting, and product/service positioning
- Works closely with marketing, finance, product management, and clinical leadership to ensure alignment of sales initiatives with organizational priorities
- Supports data requests and analysis for business reviews, strategic planning, and performance assessments
Benefits
- Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
- Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance
- 401(k) Retirement Plan with Employer Match
- Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
- Employee Discounts
- Tuition Reimbursement
- Paid Time Off & Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
