Sales Operations Analyst

Roku•San Jose, CA

5h•$80,000 - $90,000•Hybrid

About The Position

We’re looking for a self-starter to join our fast-paced Sales Operations team. This individual is responsible for supporting sales leadership representatives through reporting, forecasting, and trend analysis. This person is quantitatively driven, detail-oriented, and highly skilled at problem-solving. This person is experienced in analyzing large amounts of data to identify insights and can work cross-functionally. This person will work closely with Sales, Sales Leadership, Finance & Accounting, Operations, and Product Management to accomplish key company initiatives.

Requirements

Bachelor’s degree and at least 2 years of experience in forecasting, or an equivalent combination of education and experience
Expertise with Excel, PowerPoint, and NetSuite
Hands-on experience with data visualization tools such as Tableau or Looker
Demonstrated bias for action in resolving issues and ability to operate in a high-energy, fast-paced environment
Highly data-driven approach to problem solving, with a track record of driving results through continuous improvement

Nice To Haves

Experience in the consumer electronics, e-commerce, retail, or digital media industries is strongly preferred
Sales operations, data science/modeling experience, or similar quantitative business responsibility for financial or operational performance is highly desirable
Familiarity with statistical modeling and forecasting techniques
Proven ability to work effectively and collaboratively across departments and functions
Experience working and collaborating effectively in multi-site, virtual, and cross-cultural environments

Responsibilities

Support hardware devices demand planning activities
Participate in weekly and bi-weekly CPFR calls with major retailers and capture key takeaways and action items
Help create and maintain a rolling sales plan by major account, ensuring data is accurate and up to date
Assist with weekly and daily sales forecasts and account reviews, preparing reports, and comparing performance against objectives
Track inventory levels, sales trends, and market conditions to highlight risks and opportunities to the team
Join weekly meetings with the supply and order management team and follow up on assigned tasks
Help prepare and present agreed-upon forecasts to a variety of stakeholders in a clear and organized format
Assist the Director of Business Planning and VP of Retail Strategy in developing short- and long-term strategic plans, including preparation of annual business plans and budgets
Regularly communicate status, risks, and opportunities to the extended stakeholder group in a concise, structured manner
Contribute to the development of new reporting and dashboards that support continuous improvement across the company
Document and update business processes, roles and responsibilities, and end-to-end workflows (process mapping) under guidance from senior team members