Sales Operations Analyst, Enablon

Wolters Kluwer • Chicago, IL

3d • Hybrid

About The Position

Wolters Kluwer, Enablon division is a leading integrated risk-management platform that creates a safer, more responsible, and sustainable world using the power of innovative technology. As a Sales Operations Analyst, you will play a key role in driving productivity and operational excellence within the operations group. Your primary focus will be on streamlining processes and supporting administrative functions that ensure seamless execution across systems, from Salesforce and SAP through to finance approvals. In this role you will focus on complex software product sales and renewals. You will report to the Global Service Operations Manager and work a hybrid schedule from our local office(2 days in office, 3 days remote).

Requirements

• Bachelor's degree in business or equivalent work experience.
• 5+ years' experience in sales operations.
• Analytical Skills: Ability to analyze data and generate actionable insights.
• Project Coordination: Experience in coordinating small-scale projects.
• CRM Systems: Basic familiarity with Customer Relationship Management systems.
• Financial Systems: Basic familiarity with SAP or similar financial systems and strong mathematical skills. Hands on experience with Microsoft Excel.
• Problem-Solving: Capability to identify issues and propose solutions.
• Process Improvement: Interest in identifying and suggesting process enhancements.
• Technical Aptitude: Ability to learn and utilize sales tools and systems.
• Interpersonal Skills: Effective interaction and collaboration with internal teams and external customers.

Responsibilities

• Support end-to-end administrative workflows to ensure timely and accurate execution.
• Maintain and improve operational process documentation.
• Ensure data accuracy and consistency across Salesforce, SAP, and other internal systems.
• Support data integrity initiatives within sales systems.
• Collaborate closely with sales, leadership and finance teams to facilitate approvals and ensure alignment.
• Assist in identifying opportunities for process improvements.
• Provide operational support that enables the sales team to focus on strategic priorities.
• Coordinate with cross-functional teams to support sales initiatives.

Benefits

• A comprehensive benefits package that begins your first day of employment.
• Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.
• Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html
• Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.
• Full details of our benefits are available upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees