Sales Operations Analyst II

OpenGov•Boston, MA

44d•$80,000 - $95,000

About The Position

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Sales Operations Analyst is a part of OpenGov's growing Revenue Operations team which owns strategy and programs across all GTM functions. This role will work cross-functionally across multiple Sales functions, Finance, Marketing, and Business Technologies to help scale OpenGov growing OpenGov sales teams in all things reporting, systems, and processes. You will primarily focus on partnering with our Sales leadership team to help standardize internal sales processes, sales reporting, forecast and operating cadence, and our month-end close process designed to provide insights into the team's achievement of goal, month over month.

Requirements

BA/BS degree in Business, Finance, Computer Science, or other related fields
3+ years of experience in field operations, similar experience in analytical/ strategy roles within a growing go-to-market organization, or finance / consulting background
Ability to execute at a strategic level as well as dig into the details and lead projects from conception to completion
Adept analyst with a strong ability to bring together disparate data sources to drive meaningful analysis
Experience working with management and leadership teams to provide actionable insights
Self-motivated, creative, results-driven, solution-oriented, driven to succeed
Crisp written communication and verbal communication skills; ability to highlight and collaborate on areas for improvement
Quantitative Skills; Proficiency in Microsoft Excel and experience using multiple data sources, enriching data to complete analyses

Nice To Haves

experience with Salesforce is a plus

Responsibilities

Partner with sales leadership to analyze and identify opportunity areas for streamlined processes to support a growing sales organization.
Revamp, and continuously maintain our sales processes in Salesforce to ensure our systems support robust reporting and workflows that help our Sales teams be more productive
Develop our strategy for sales pipeline generation and maintenance including evaluating our current practices for prospecting, building out sales process to ensure pipeline is maintained, and establishing SLAs for opportunity progression
Tighten up our weekly forecasting cadence to provide better insights back to our Sales team, across GTM Leadership, and to our partners in Finance
Support all sales reporting developed in Salesforce and work cross-functionally with our Business Intelligence team to identify and maintain a more robust set of KPIs measured monthly in our BI platform