Sales Operations Analyst (Commissions & Planning)

ZOLL Medical Corporation•Atlanta, GA

1d•Remote

About The Position

At ZOLL, the company is dedicated to improving patient outcomes and saving lives through innovative medical technologies. ZOLL Itamar, a division of ZOLL, specializes in developing and manufacturing Home Sleep Apnea Tests, such as the FDA-cleared WatchPAT® family, to diagnose respiratory sleep disorders. The company aims to reach the 80% of undiagnosed sleep apnea patients to promote wellness. This role is a remote position primarily supporting sales compensation and sales planning processes, with 60% focus on commissions administration and 40% on sales planning and analytics. The position involves cross-functional collaboration with Sales, Finance, HR, and Operations and is expected to evolve towards a more planning-focused role over time.

Requirements

2–5 years of experience in Sales Operations, Sales Planning, Commissions, or related analytical role
Experience working with Salesforce or similar CRM systems
Experience supporting sales operations, commissions, or data-driven processes
Strong Microsoft Office skills (Excel, Word, Outlook)
Exceptional attention to detail with the ability to manage large datasets and ensure data accuracy
Strong analytical and problem-solving skills with the ability to identify trends and inconsistencies
Excellent verbal and written communication skills
Strong organizational and time management skills with the ability to manage multiple priorities
Self-starter with the ability to work independently while collaborating cross-functionally
Strong sense of ownership and accountability with proven follow-through
Ability to adapt in a fast-paced environment and support evolving business needs

Nice To Haves

Bachelor’s degree in Business Administration, Finance, Analytics, or related field
Experience working with sales compensation tools (e.g., CaptivateIQ, Xactly, Varicent)
Medical device, healthcare, or SaaS experience
Advanced Excel capabilities
Experience with reporting tools (e.g., Power BI, Tableau)

Responsibilities

Own execution and support of commissions processes within CaptivateIQ (CIQ), including data validation, payout review, issue resolution, and responding to rep inquiries
Ensure accuracy and alignment of data across Salesforce, CIQ, and planning/reporting tools
Support and execute components of quota planning processes, including data preparation, tracking, and performance analysis
Build, maintain, and validate reporting related to commissions, quota attainment, and sales performance
Identify and address data inconsistencies, process gaps, and opportunities for improvement across systems and workflows
Partner cross-functionally with Sales, Finance, HR, and Operations to support planning and compensation processes
Contribute to process documentation, standardization, and system enhancements (CIQ, Salesforce, reporting tools)
Support ad hoc analysis and business needs related to sales planning, compensation, and performance
Take on additional responsibilities aligned to sales operations, planning, and compensation as business needs evolve