Sales & Operation Coordinator

Polycor Board•Concord, NH

5d•Onsite

About The Position

Swenson Granite Works, a division of Polycor, is seeking a motivated Sales & Operation Coordinator to join our team. Reporting to the Manager Curbing Sales, the incumbent will primarily support the curbing division, while also assisting production as needed. The role involves supporting sales processes, customer service, and administrative tasks, while ensuring smooth communication and efficient operations.

Requirements

Post-secondary degree or certification in a related field (an asset).
2 to 3 years of relevant experience.
Proficiency in MS Office (Word, Teams, Excel, Outlook, PowerPoint)
Ability to manage several tasks simultaneously with accuracy.
Strong presentation and communication skills.

Nice To Haves

Experience with CRM software is highly desirable.

Responsibilities

Answer phone calls and respond to emails in a professional manner.
Greet customers at the service window and visitors at the site, ensuring they are signed in and comply with site safety guidelines.
Process paperwork, including invoicing loads, preparing loading checks, and managing filing systems.
Input daily production data into internal systems with accuracy.
Assist with project management for subcontracted jobs (drawings, details, progress tracking, and completion).
Support sales teams with price validation and administrative tasks.
Maintain records and digitalize data (sales, safety, and operations).
Mail product samples and ensure timely follow-ups.
Coordinate office supply needs and ensure replenishment.