Sales & Operation Specialist

MiiR Holdings, LLC • Seattle, WA

7d • $65,000 - $80,000 • Hybrid

About The Position

Join MiiR as a Sales & Operations Specialist and become a part of the operational backbone of our growing sales organization. In this dynamic position, you'll assist in orchestrating the entire sales order lifecycle—from initial entry through final delivery—while serving as a critical connector between our sales, operations, and marketing teams. This role offers an exceptional opportunity to gain comprehensive business exposure and build a foundation for career growth within our mission-driven organization.

Requirements

• Proven experience supporting sales teams in fast-paced environments
• Advanced Excel proficiency (VLOOKUPs, pivot tables, data analysis)
• Exceptional attention to detail paired with strong organizational capabilities
• Outstanding written and verbal communication skills
• Comfortable working with a wide variety of customers and channels
• Customer-first mindset with demonstrated problem-solving abilities
• Thrives in collaborative, cross-functional environments
• Brings urgency and follow-through to every task
• Adaptable and resilient when managing competing priorities
• Passionate about sustainable business and MiiR's B Corporation values
• Excited to travel occasionally for trade shows and team events

Responsibilities

• Own the complete order management process: entry, processing, freight coordination, and delivery tracking
• Partner with customers and sales leads to provide accurate shipping timelines and competitive freight quotes
• Coordinate international shipping logistics and documentation for our global customer base
• Assist in digital renders and physical sampling as needed
• Proactively identify and communicate potential delivery challenges, ensuring seamless customer experiences
• Serve as a liaison between sales, operations, and marketing teams
• Drive process improvements by identifying inefficiencies and collaborating on solutions
• Maintain project visibility and accountability through Asana and other project management platforms
• Support sales team effectiveness through timely reporting and documentation
• Champion operational excellence by streamlining workflows and enhancing communication protocols
• Contribute to the development of scalable processes as we expand into new channels and product categories
• Partner with Sales Leadership to implement data-driven improvements

Benefits

• 100% employer-paid medical, dental, and vision insurance for eligible employees
• 401(k) with company match
• Generous paid parental leave
• Flexible time off policy
• Monthly cell phone stipend
• One-time home office setup stipend
• Hybrid work environment with flexibility and trust
• Discounts on MiiR products + pro deals with top outdoor brands
• Work with a Certified B Corp committed to sustainability, community impact, and thoughtful growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees