Sales National Account Director

Marriott

5d • $80,000 - $120,000

About The Position

At Prince Resorts Hawaii, we don’t just sell rooms — we create unforgettable
moments in some of the most iconic destinations in the world. From the newly
renovated and iconic elegance of Mauna Kea Beach Hotel to the elevated
experience at The Westin Hapuna Beach Resort and the vibrant energy of Prince
Waikiki, our portfolio represents the very best of Hawaii hospitality.

But what truly sets us apart isn’t just where we are — it’s who we are.

We are adding to our high-performance sales culture which is fueled by
relationships, ambition, and results. Our team is made up of seasoned
professionals who take pride in their relationships, their revenue, and their
ability to consistently outperform the market.

We move with purpose, we think strategically, and we execute at a high level —
every day. We are a team driven by purpose: to create meaningful experiences
that enrich the lives of our guests, our communities, and each other. Our
culture is rooted in authentic aloha, respect, collaboration, and empowerment —
where every team member is encouraged to bring their full self, take ownership,
and make an impact. We believe the best results come from people who feel
valued, inspired, and connected to something bigger than themselves.

Our company has been recognized by Hawaii Business Magazine’s “Best Places to
Work” for five consecutive years. In addition, we invest deeply in our people.
From competitive compensation and benefits to career development, best in class
recognition programs, and undeniably the best employee travel perks with both
Marriott and Seibu Prince Hotels & Resorts Worldwide. We are committed to
helping our team members thrive—professionally and personally.

But performance alone isn’t what defines us. This is a place where relationships
matter. Where innovation is encouraged. This is a place to build, grow, and
dominate your market.

We are creating something special: and this position will be an energized,
relationship-driven position focused on performance, authenticity, and growth.

If you’re looking for more than just a role—if you’re looking for a energized
team, hotels who are best in brand, and a company you can be proud to
represent—you’ve found it.

The Opportunity: This is not a “build-from-scratch” role - This is a momentum
role.

We’re looking for a National Account Director who arrives with credibility, a
strong network, and the ability to immediately impact revenue. You understand
the expectations of incentive planners, executive decision-makers, and luxury
intermediaries—and you know how to translate that into business. In this role,
you will position our resorts as best-in-class destinations for:

Corporate incentive travel, Executive retreats, and High-touch luxury group
experiences

You won’t just sell—you’ll inspire, curate, and close.

Requirements

• High school diploma or equivalent.
• Minimum of 5 years of sales experience required.

Nice To Haves

• Four-year college degree is preferred.

Responsibilities

• Own and Grow the Incentive & Luxury Group Segment
• Proactively generate and close corporate incentives, executive retreat, and luxury group business
• Leverage your existing relationships to deliver immediate revenue impact
• Identify and secure high-value opportunities aligned with each hotel’s premium positioning
• Activate Your Network
• Utilize established connections with incentive houses, corporate planners, and luxury advisors
• Maintain a strong presence in the incentive and luxury travel community
• Represent the Prince Resorts Hawaii brand at key industry events, trade shows, and client engagements
• Deliver High-Touch Sales Experiences
• Craft compelling, tailored proposals that reflect the sophistication of the incentive market
• Lead immersive, memorable site inspections that inspire clients and differentiate the resort experience
• Anticipate client expectations and curate experiences that exceed them
• Drive the Sales Process with Precision
• Manage the full lifecycle: prospecting, qualifying, negotiating, contracting, and closing
• Structure creative, value-driven deals while protecting rate integrity
• Ensure seamless transition from sales to operations for flawless program execution
• Make and exceed quarterly and yearly goals for this luxury corporate market
• Collaborate to Elevate the Experience
• Partner cross-functionally to align on luxury service delivery and program customization
• Support team initiatives and provide leadership within the sales organization
• Step in to support broader sales leadership efforts when needed
• Maintain strong skills with sales applications: CI-TY, Delphi Opera, Outlook, Word, Excel, etc.
• Be well versed in the sales process - initiating customer contact, qualifying, follow-up, and negotiating, contracting (including creating and being knowledgeable of hotel contracts), and service delivery.
• Develop and communicate/lead site inspection strategy and provide strong site inspection experience.
• Develop and strengthen strong relationships with new and existing group accounts to achieve group segment objectives. Attend industry events to represent and grow customer base.
• Provide an elevated level of guest service in all areas of the resort.
• Maintain organizational skills to support the sales process Partner/network with industry organizations such as the Island of Hawaii Visitors Bureau, Oahu visitors Bureau and meet Hawaii sales team.
• Must meet and/or exceed booking goals.
• Perform administrative tasks such as contracts, proposals, solicitation letters, etc.
• Create and utilize sales presentations and tools to increase hotel sales.
• Must be available to travel to both Mainland and Hawaii to generate sales production as needed.
• Attend and/or lead sales related meetings as required and prepare reports and presentations.
• Understand and support overall hotel goals and objectives.
• Be a strong team player by supporting other sales members, sales department initiatives.
• Assist Area Director of Sales, Group in various other duties such as creating and maintaining SOPs to meet business needs.
• Actively participate in industry and community initiatives.
• Represent Prince Resorts Hawaii in a professional, respectful manner.
• Attend REVMAX (when schedule allows) and resort management meetings.
• Perform other related duties as assigned or required.

Benefits

• competitive compensation and benefits
• career development
• best in class recognition programs
• employee travel perks with both Marriott and Seibu Prince Hotels & Resorts Worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees