Sales & Marketing Intern

Hampton Inn Home2 Suites Austin East • Austin, TX

20h

About The Position

The Sales Intern will support the Sales Department with daily administrative and sales coordination tasks while gaining hands-on experience in hospitality sales, marketing, and revenue generation. This role is designed to provide real-world exposure to hotel operations, client engagement, and business development strategies. The intern will work closely with the Sales Team to assist in driving group, corporate, and leisure business.

Requirements

• Currently enrolled in or recently graduated from a Hospitality, Business, Marketing, Communications, or related program (preferred)
• Strong organizational and communication skills
• Professional demeanor with strong customer service focus
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) or Google Workspace
• Ability to multitask and work in a fast-paced environment
• Interest in hospitality sales, marketing, or hotel operations

Nice To Haves

• Experience with CRM or hotel sales systems (Delphi, CI/TY, Salesforce, or similar) a plus
• Social media or content creation experience is a bonus
• Strong attention to detail and follow-through
• Comfortable speaking with clients via phone and email

Responsibilities

• Assist with responding to sales inquiries and client requests in a timely and professional manner
• Support the preparation of proposals, contracts, and sales presentations
• Maintain accurate client and account information in the CRM system
• Assist with rooming lists, group blocks, and event details
• Help coordinate site tours and client visits
• Organize sales files and documentation
• Assist with sales blitzes, prospecting calls, and lead generation efforts
• Support email marketing campaigns and promotional outreach
• Help create marketing materials, flyers, and social media content (if applicable)
• Conduct market research on competitors and local business opportunities
• Assist in the coordination of group arrivals and event logistics
• Communicate with Operations teams to ensure successful execution of group stays and events
• Support pre-arrival planning and post-event follow-ups
• Participate in weekly sales meetings and strategy sessions
• Shadow Sales Managers and Directors during client calls, site visits, and negotiations
• Learn hotel revenue management basics including occupancy, ADR, and RevPAR
• Gain exposure to brand sales systems and reporting tools
• Complete assigned learning projects such as market analysis, sales reports, or outreach campaigns
• Assist with quarterly goals tracking and performance metrics

Benefits

• Hands-on hospitality sales experience
• Exposure to real-world hotel revenue strategies
• Professional mentorship and career development opportunities
• Networking opportunities within the hospitality industry
• Resume-building experience with measurable impact

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed