Sales & Marketing Coordinator
About The Position
Metro PT is looking for a motivated, organized, and tech-savvy Sales & Marketing Coordinator to join our growing team remotely. This position is ideal for someone early in their marketing or sales career who's ready to take ownership of lead follow-up, patient conversion, and CRM management in a fast-moving healthcare environment. The goal of this position is simple but critical: convert potential patients into active patients by following up with leads quickly, warmly, and effectively. Leads may come from a variety of sources, including referrals through our EMR system, website form submissions, or social media campaigns, and our success depends on timely outreach. We've found that the minutes between a lead expressing interest and our follow-up can make all the difference. This is a mostly outbound calling role with some marketing coordination responsibilities. You'll also play a key part in helping to implement and manage our new CRM system, helping to track leads, measure conversions, and improve our follow-up process over time.
Requirements
- 1-2 years of experience in inside sales, marketing coordination, or a related field (healthcare experience a MUST)
- Strong communication and interpersonal skills; comfortable speaking with new people daily
- Detail-oriented and highly responsive, with a sense of urgency in following up on leads
- Tech-savvy and eager to learn new systems; prior CRM experience highly preferred
- Self-motivated, organized, and able to manage multiple priorities efficiently
- Based in one of the following states: Florida, New York, New Jersey, Maryland, Georgia, Virginia, Rhode Island, Nebraska, Pennsylvania, or Connecticut
Nice To Haves
- prior CRM experience highly preferred
Responsibilities
- Respond to incoming leads within minutes of inquiry to maximize conversion potential.
- Conduct outbound calls to prospective patients who have expressed interest through various channels (referrals, web forms, social media, etc.).
- Educate potential patients on Metro's services, answer questions, and schedule appointments.
- Serve as the primary point person for our new CRM platform-assist with setup, data management, and continuous improvement.
- Maintain detailed records of leads, communications, and conversion outcomes.
- Generate and analyze reports to track outreach activity and conversion rates.
- Work closely with the Marketing team to optimize lead sources and outreach strategies.
- Provide feedback on marketing campaigns based on lead quality and conversion trends.
- Assist with projects related to digital marketing, community outreach, and patient engagement as needed.
Benefits
- Comprehensive benefits package, including Medical/Dental/Vision insurance, 401k, paid time off, and much mor
- Flexible, fully remote work environment with supportive leadership and growth potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
