SALES MANAGER - ONE-PRICE AUTOMOTIVE RETAIL

Nelson Mazda Murfreesboro•Murfreesboro, TN

7d•Onsite

About The Position

Nelson Mazda Murfreesboro is seeking a modern Sales Manager to lead in a one-price, one-point-of-contact sales environment. This is not a traditional desk manager role—success here is driven by people, process, and customer experience, not negotiation. This position requires a leader who can develop talent, maintain high energy on the floor, and build a culture where customers choose to buy because of how they’re treated—not the price.

Requirements

Proven ability to coach and develop salespeople, not just close deals
High level of energy, urgency, and leadership presence
Strong emotional intelligence and communication skills
Experience in a customer-first sales environment
Ability to drive accountability while maintaining a positive culture
Process-oriented mindset with adaptability in execution

Responsibilities

Coach and develop Client Advisors to elevate performance and customer experience
Provide real-time feedback, role-playing, and daily accountability
Build a culture centered on growth, ownership, and professionalism
Maintain a high-energy, highly visible presence on the sales floor
Stay actively engaged in deal flow, customer interactions, and team support
Ensure fast, consistent responsiveness to leads and showroom traffic
Support and elevate customer interactions when needed
Ensure a transparent, pressure-free, and efficient buying experience
Reinforce a relationship-driven approach that builds trust and loyalty
Hold the team accountable to CRM usage, follow-up, and sales processes
Balance structure with flexibility to keep interactions natural and engaging
Identify and correct process breakdowns quickly
Effectively read and respond to both customers and team members
Coach through challenges, manage conflict, and build trust
Create an environment where people feel supported and pushed to improve