Sales Manager - Lancaster, CA

Race Communications•Lancaster, CA

5h•$70,000•Onsite

About The Position

As the Sales Manager, you will play a critical role in driving company revenue and achieving our annual goals and objectives. You will manage both inside and outside sales associates, collaborating with them to maximize sales opportunities across our California market. Through your leadership and expertise, you will help our sales team reach new heights and contribute to the growth and success of our organization. This individual must be capable of working independently, as well as collaboratively with other Race team members across teams and levels of our organization.

Requirements

Eligibility for US Employment without sponsorship
Minimum of 18 years of age
Bachelor’s degree (B.A./B.S.) or equivalent, one to three to five years related experience, or equivalent combination of education and experience is preferred
A valid driver's license, subject to successful verification through a DMV check, is mandatory
Advanced negotiation and account management capabilities driving sustained revenue growth
Experienced in coaching and developing sales professionals to improve performance and retention
Ability to work nights, weekends, holidays, and overtime as needed
The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
Functional use of common office equipment, computers, and office software

Nice To Haves

Bilingual communication skills are considered a plus, particularly when serving diverse communities

Responsibilities

Sales Team Support and Development: Manages both inside and outside sales teams with an emphasis on departmental operations, sales objectives, and relationship-building with potential customers
Helps train and provides direction to the sales team, including participation in the hiring process, making promotional recommendations for team strengthening, and supporting disciplinary process
Coaching and Performance Support: Provides ongoing team support and feedback, as well as formal and informal performance reviews for the sales team
Manages sales team members’ schedule and daily assignments to ensure effective performance and growth
Leadership and Team Building: Leads by example, instilling trust and confidence in the sales team to drive their success
Customer Relationship Building: Supports the development of Sales relationships with key contacts, sales leads, and decision-makers within the markets, cities, and municipalities the company serves
Sales Reporting and Communication: Communicates sales details and information to the Senior Sales Manager, including customer acquisition trends, product sales, and other key performance indicators (KPIs)
Keeps the sales team informed about competitive activities, industry trends, and other relevant information
Cross-Departmental Collaboration: Collaborates closely with other department heads to ensure proper downstream communication and alignment of objectives
Sales Meetings and Strategy: Plans, arranges, and executes sales meetings to optimize sales efforts and reinforce strategies
Collaborative Strategy Development: Collaborates with peers and department leads to develop strategies that align with company objectives and maintain sales numbers
Community Engagement: Attends community events in both new and existing markets to promote the company's presence and connect with potential customers
Sales Goal Setting and Alignment: Establishes sales goals for the department with guidance from the Senior Sales Manager and adjusts goals as needed to meet evolving objectives
Marketing Alignment: Communicates with the marketing team to align departmental and company goals and objectives, ensuring a cohesive approach to sales and marketing efforts
Vehicle Maintenance and Travel: Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties
Maintains a clean driving record as defined by the current fleet insurance underwriter
Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors, including businesses and/or residents depending on the nature of the job
Ability to work nights, weekends, holidays, and overtime as needed
Safety Protocols: Adheres to safety protocols and guidelines outlined in the Race employee handbook and job description to promote a safe work environment.
Additional duties as required.
Policy Adherence and Team Guidelines: Ensures that the team adheres to established policies and procedures outlined in the Race Communications Employee Handbook, promoting a culture of compliance and accountability in line with organizational standards.
Strategic Training and Development: Leads the training and mentoring of new team members, ensuring they gain the essential skills and knowledge to perform their roles effectively and safely. Works proactively to develop a long-term training strategy for the team's growth and performance improvement.
Cross-Functional Support and Compliance: Oversees employee support across various practices within the department, ensuring that issues are addressed in alignment with company policies, applicable laws, and organizational values. Manages conflicts and fosters collaboration across functions.
Leadership in Goal Setting and Performance Management: Guides the team to achieve long-term goals by setting performance standards, motivating the team, and providing regular, actionable feedback to help team members achieve personal and organizational objectives.
Payroll Compliance and Issue Resolution: Ensures that timecard submission is accurate, timely, and in compliance with payroll deadlines, while addressing any discrepancies or issues. Provides direction on resolving payroll matters and ensures the team is properly supported in this process.
Training Needs Analysis and Professional Development: Identifies broader team training needs, working to implement programs that drive professional growth and elevate team skills, while ensuring development is in alignment with company objectives and future growth.
Conflict Resolution and Team Dynamics: Manages interpersonal issues within the team by facilitating solutions-oriented approaches, resolving conflicts effectively, and maintaining a positive, high-performing work environment that supports collaboration and mutual respect.
Resource Allocation and Goal Alignment: Ensures the team has the necessary tools, resources, and support to succeed. Manages resources effectively, tracking progress toward aligned objectives that support both individual team success and overarching company goals.
Regulatory Compliance and Communication: Ensures the team complies with company policies, procedures, and regulatory requirements. Promotes open and transparent communication to maintain alignment and accountability across the team and department.
Reporting and Strategic Adjustments: Reports team performance, project updates, and challenges to upper management, using data to recommend improvements or adjustments as necessary to meet organizational targets and improve overall team performance.
Comprehensive Supervision and People Management: Takes a leadership role in the direct supervision of team members, including interviewing, hiring, and training employees. Plans, assigns, and directs work, ensuring performance evaluations, rewarding achievements, and disciplining where needed. Addresses complaints, resolves problems, and supports overall team dynamics.