Sales Manager

Avion Hospitality Employee Services LLC•Charleston, SC

33d

About The Position

The Sales Manager is responsible for achieving assigned catering/banquet goals tied to the overall performance of the hotel(s) served. This role includes soliciting and securing new accounts, as well as servicing clients and groups where applicable. The Sales Manager will work closely with the Director of Sales or Director of Catering to achieve the hotel’s revenue and market share goals for one or more properties. The focus of catering sales may vary based on the respective property, such as Social, Corporate, Business, or SMERF. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

Requirements

High School diploma or equivalent required; previous Catering Sales experience preferred
Creativity and knowledge of food and beverage are desired
Valid driver’s license for the applicable state
Strong verbal and written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel, hotel guests, and/or corporate clients
Experience with professional selling skills, including opening, probing, supporting, and closing
Proficiency in general computer knowledge, especially Microsoft Office products
Ability to work independently and simultaneously manage multiple tasks with strong organization and presentation skills

Responsibilities

Achieve assigned sales and revenue goals, as well as solicitation call targets
Proactively conduct solicitation calls, sales tours, and entertain clients specific to Social, Corporate, Business, or SMERF, depending on the property
Foster and grow existing relationships with assigned accounts in SMERF, Catering, and Wedding, as relevant to the property.
Monitor and evaluate trends within the market segment
Approach all interactions with guests and employees in an attentive, friendly, courteous, and service-oriented manner
Adhere to Avion Hospitality’s established regulations, company standards, catering/meeting standards, and related catering sales metrics
Develop a full working knowledge of the operations and policies of the hotel and applicable departments
Ensure timely and accurate generation of the Daily Event List, Banquet Event Orders (BEOs)/Guarantee Sheets, and Ten-Day Event Schedule
Maintain strong visibility within local community and industry organizations, as applicable
Assist with implementing or participating in special promotions, such as sales blitzes
Attend daily/weekly/monthly meetings and any other functions required by management
Perform other duties as requested by the General Manager or Director of Sales