Sales Manager
About The Position
The Sales Manager is responsible for leading and executing the sales strategy for all Inside Sales, Account Management, E-commerce, and Unmanaged (Wholesale) accounts within the organization. This role will directly manage the Customer Support Supervisor, Account Management and Inside Sales teams, ensuring revenue growth, customer satisfaction, and alignment with company-wide sales processes and priorities. The Sales Manager is accountable for delivering sales targets within their portfolio, maintaining operational discipline through CRM and process adherence, and driving cross-functional coordination to support flawless execution. While Business Development (BD) functions report elsewhere, the Sales Manager will collaborate closely with BD to operationalize new opportunities and ensure long-term account success. The Sales Manager is a key leadership role responsible for overseeing and driving sales performance across Inside Sales, Account Management, E-commerce, and Unmanaged (Wholesale) accounts. This position is accountable for executing sales strategies, meeting revenue targets, and ensuring operational excellence through disciplined process and CRM adherence. The Sales Manager leads a team of Account Managers and Inside Sales representatives, fosters cross-functional collaboration, and supports the seamless transition and retention of accounts generated by Business Development. This role plays a critical part in delivering profitable growth and sustaining long-term customer relationships within the sweetener and ingredient food distribution market
Requirements
- 7+ years of experience in manufacturing, CRM, and BI
- Bachelor's degree in business administration or related field
- Proven experience in sales operations, business analysis, and sales management
- Strong organizational skills with the ability to manage multiple projects and deadlines
- Excellent interpersonal & communication (written & verbal) skills for cross-functional and international collaboration
- Demonstrated leadership in managing, developing and motivating teams
- Strong analytical, problem solving, decision-making and leadership skills are essential
- Must be able to effectively use a PC including Microsoft Office (or equivalent programs) and a Windows based environment
- Proficient in ERP systems
- Experience dealing with customer contracts, agreements including custom packaging and shipment requirements.
- Ability to utilize Continuous Improvement concepts and philosophies on a regular basis
- Excellent customer service, organizational and time management skills
- Strong technical skills, sales data analysis, forecasting and MS Office Suite
- Adept multi-tasker and problem solver
Responsibilities
- leading and executing the sales strategy for all Inside Sales, Account Management, E-commerce, and Unmanaged (Wholesale) accounts
- directly manage the Customer Support Supervisor, Account Management and Inside Sales teams
- ensuring revenue growth, customer satisfaction, and alignment with company-wide sales processes and priorities
- delivering sales targets within their portfolio
- maintaining operational discipline through CRM and process adherence
- driving cross-functional coordination to support flawless execution
- collaborate closely with BD to operationalize new opportunities and ensure long-term account success
- overseeing and driving sales performance across Inside Sales, Account Management, E-commerce, and Unmanaged (Wholesale) accounts
- executing sales strategies
- meeting revenue targets
- ensuring operational excellence through disciplined process and CRM adherence
- leads a team of Account Managers and Inside Sales representatives
- fosters cross-functional collaboration
- supports the seamless transition and retention of accounts generated by Business Development
- delivering profitable growth and sustaining long-term customer relationships within the sweetener and ingredient food distribution market
Benefits
- Rewards and recognition for superior performance
- Collaborative environment fostering teamwork and accountability
- Opportunity to work for a company that positively impacts people's lives
- Exceptional benefits program including medical, dental and vision, along with healthy living reimbursements, generous 401(k) match, competitive paid time off and liberal holiday schedules
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
