Sales Manager

Glass Light Hotel & GalleryNorfolk, VA

About The Position

Olympia Hospitality is a community dedicated to making a difference every day, fostering a fun, supportive environment where growth is continuous and success is celebrated. Guided by values of continuous improvement, accountability, concern for others, and trust, the company promotes collaboration and integrity. This position is primarily responsible for detailing, servicing, and delivering group rooms and/or catering business, ensuring the highest level of guest satisfaction. The role involves developing client relationships, upselling additional services, and detailing/servicing all clients, groups, and events. It may also include prospecting and calling on new accounts. Olympia Hospitality is a family-first organization committed to employee well-being, health, wellness, future, and overall satisfaction, believing in creating an environment where every team member can thrive.

Requirements

  • Hotel sales/Catering sales and/or hotel experience required
  • Strong communication skills
  • Detail oriented

Nice To Haves

  • Management or previous supervisory experience preferred
  • College Degree preferred or equivalent combination of education and work experience
  • Delphi.fdc a plus

Responsibilities

  • Detailing, servicing, and delivering the group rooms and/or catering business
  • Achieving the highest level of guest satisfaction
  • Developing relationships with clients
  • Upselling additional services
  • Detailing and servicing all clients/groups/events
  • Prospecting and calling on new accounts

Benefits

  • Contribute up to 80% toward individual health plans
  • Affordable dental and vision insurance
  • FSA and HSA options
  • 401K plan
  • Discretionary yearly 401K match
  • Paid group term life insurance for select positions
  • 50% shared cost short-term disability
  • Option to purchase additional employee paid life insurance
  • Robust PTO plan
  • 7 paid holidays
  • Earned wage access program
  • Employee Assistance Program (EAP)
  • Sober support network
  • Commitment to being a recovery-friendly workplace
  • Exclusive hotel travel discounts
  • Additional benefits may be available based on property specific locations
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