Sales Manager

F. Schumacher & Co.•Charlotte, NC

32d

About The Position

F. Schumacher & Co., also known as FSCO, is the parent company of many brands within our portfolio. Our family‐owned company is synonymous with style, taste and innovation. Our collections are comprehensive, with an extraordinary range united by respect for classicism, an eye for the cutting edge, and an unparalleled level of quality. Schumacher designs and produces some of the most beautiful fabrics, wall coverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what’s next, an appreciation for what’s come before, and a drive to make things with enormous care and attention to detail. Schumacher has a myriad of showrooms in the United States and internationally, as well as a best-in-class website. But don’t be fooled! While we celebrate our storied heritage, we operate like a 134-year‐old startup. Our talented team is innovative and dynamic, and our culture is progressive and fun. In order continue our success; we are always looking for talented people that fit. F. Schumacher & Co.is America’s leading name for designing and distributing fabric, wall covering, floor covering, and furnishings. We are as equally passionate about being a style leader as we are about being on the forefront of technology, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design has the ability to transform our lives: It can challenge convention, bring a unique point of view into the world, and it leaves a lasting mark. Overview The responsibilities within the Sales Manager job description will evolve over time as the Company continues its growth and evolution. YOUR CORE FOCUS AREAS AND RESPONSIBILITIES WILL BE: Sales Maintain existing Sales Growth Responsibilities for your current territory. Utilize client outreach, sales techniques, cross-selling, and sales reports to develop and implement a sales strategy and help reach the overall Regional sales goal. Place and follow up on customer orders; work with internal Support Teams to troubleshoot client issues and ensure high levels of customer satisfaction Keep showroom accounts up-to-date on new product and offerings through a targeted outreach strategy. Partner with clients to explore and identify all needs within each project. Build a strong customer following and fellowship through consistent delivery of the highest quality product and client service. Expand your working knowledge of our Schumacher collections to become a trusted expert through product knowledge Partner closely with a Schumacher Account Executive to ensure client and sales success. Build and maintain positive relationships with clients, management, staff, and the community. Sales Strategy and Management Collaborate with Managing Director in the management of regional Sales initiatives to drive Sales growth. Work with Managing Director to identify potential opportunities and issues within the market and strategize solutions to capture and protect future business. In Managing Directors absence, and as directed by Regional MD, help to manage Regional Sales team. Showroom Operations Work closely with Managing Director and sales team members to iterate and streamline Showroom operations, processes, and implement Operational strategies. Regional Sales Team Leadership and Support Assist Managing Director in Managing and tracking Team Sales Funnel progress and Monitor progress towards monthly sales goals, team objectives, and team member KPIs. Help manage New Hire onboarding for Regional Team members and ongoing training Regional Sales team members. As directed by Regional Managing Director, lead team meetings to ensure daily/weekly priorities are communicated clearly and team is aligned on plan.

Requirements

Track record of highly successful Sales performance.
Knowledgeable and/or enthusiastic about the luxury interior design industry.
Organized, attentive to detail, and excellent at managing your time.
Efficient and work with a sense of urgency.
Adept at identifying growth opportunities including high potential customers & new accounts.
Excellent communication and interpersonal skills.
A collaborative teammate.

Responsibilities

Maintain existing Sales Growth Responsibilities for your current territory.
Utilize client outreach, sales techniques, cross-selling, and sales reports to develop and implement a sales strategy and help reach the overall Regional sales goal.
Place and follow up on customer orders; work with internal Support Teams to troubleshoot client issues and ensure high levels of customer satisfaction
Keep showroom accounts up-to-date on new product and offerings through a targeted outreach strategy.
Partner with clients to explore and identify all needs within each project.
Build a strong customer following and fellowship through consistent delivery of the highest quality product and client service.
Expand your working knowledge of our Schumacher collections to become a trusted expert through product knowledge
Partner closely with a Schumacher Account Executive to ensure client and sales success.
Build and maintain positive relationships with clients, management, staff, and the community.
Collaborate with Managing Director in the management of regional Sales initiatives to drive Sales growth.
Work with Managing Director to identify potential opportunities and issues within the market and strategize solutions to capture and protect future business.
In Managing Directors absence, and as directed by Regional MD, help to manage Regional Sales team.
Work closely with Managing Director and sales team members to iterate and streamline Showroom operations, processes, and implement Operational strategies.
Assist Managing Director in Managing and tracking Team Sales Funnel progress and Monitor progress towards monthly sales goals, team objectives, and team member KPIs.
Help manage New Hire onboarding for Regional Team members and ongoing training Regional Sales team members.
As directed by Regional Managing Director, lead team meetings to ensure daily/weekly priorities are communicated clearly and team is aligned on plan.