Sales Manager

Career Opportunities with Now Optics•Delano, CA

12h•Onsite

About The Position

As a Stanton Optical Sales Manager, you will be the sales leader, assisting the Brand Manager in supervising and executing action plans to drive sales performance while fostering a positive, results-driven team atmosphere. The company is motivated to invest in preparing you for the next steps in your career by training and empowering you to support store operations, train and coach associates, and build strong partnerships with the Clinical team and Lab Staff, leading to frequent exposure with Senior Leadership. Stanton Optical is among the nation's fastest growing, full-service retail optical centers, dedicated to offering customer service and quality eyewear at affordable prices. As a leading optical retailer, they offer some of the nation's most desirable optical brands. Team members are expected to share and support the Vision, Mission, and Values of their parent company, Now Optics. The Vision is Modernizing the eye care experience for all people, and the Mission is Making eye care easy. The Values, known as iCARE, include Integrity, Collaboration, Accountability, Respect, and Empowerment.

Requirements

Demonstrated leadership ability with at least one year of experience in a fast paced retail environment
Experience planning and implementing sales strategies, as well as directing a sales team
Ability to multitask, prioritize and be flexible with changing business needs in a team environment
Skills necessary to communicate effectively with a diverse group of people
Share our vision of modernizing eye care for all people and making eye care easy
High school diploma or equivalent required
Passionate about outstanding customer/patient care and eager to share that passion with others
Strong interest in learning, embracing and fostering innovation among your team
Consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company
Schedule flexibility (Work hours will be determined based on business needs)
Knowledgeable about MS Word, Google Docs, etc

Nice To Haves

Optical experience

Responsibilities

Drive sales to exceed personal and store goals while delivering outstanding customer service experience.
Ensure all customers are satisfied.
Resolve customers' questions, minimize unsatisfied patients, and provide solutions to remedy situations.
Support Brand Manager duties frequently acting as Manager on duty to accomplish the following objectives:
Support store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
Building strong partnership with Clinical services.
Perform pre-testing as needed.
Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
Communicates effectively and builds a strong partnership with the Support Center and Human Resources.
Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
Other duties as assigned and required.