Sales Manager - Mazda

Northtown Automotive Companies•Eggertsville, NY

1d•$110,000 - $145,000

About The Position

Sales Managers work directly with all staff throughout the entire Sales process, from start to finish, ensuring compliance with Northtown’s policies and performance expectations.

Requirements

Previous Automotive Sales required - minimum 5 years
Previous Automotive Finance experience required, in some capacity
Proven leadership skills in current position
Ability to read and comprehend instructions, both verbal and written.
Ability to operate smart phone, tablet and/or PC.
Valid in-state driver’s license.

Responsibilities

Sales Process: Must be able to demonstrate, train, coach, and mentor the entire process with the sales team.
Directing floor traffic: Traffic will be accurately entered each day store is open, into our CRM. Every inquiry of a vehicle shall be counted and documented, including walk in, guests from service inquiring about a vehicle, incoming phone calls, internet leads, etc.
Management of Sales Process: management will be involved, early on, with all guests. Manager should be there to support the sales team throughout the entire sales process.
Must follow the desking process set forth that is consistent and informative to ensure the sales process is being utilized.
Customer follow-up: All customer activity involving the purchase of a vehicle, sold and unsold, must be followed-up.
Support of Advanced TO for Financial Services and support the products, as well as mastering the Sales Manager contribution to sell a warranty
Effectively lead and manage staff to ensure company objectives are being met.
Maintain a positive work atmosphere by acting and communicating in a manner that allows you to get along with customers, vendors, co-workers, staff and management in all departments.
Adhere to all attendance requirements as outlined in the Northtown Employee Handbook.
Adhere to all requirements of employment as outlined in the Employee Handbook.
Monitor attendance and payroll records for your department to ensure compliance
Remain up to date on all Federal State and Local labor laws as well as Northtown’s policies to ensure full compliance with laws and policies in your department.
Coordinate with HR Director prior to terminating staff members
Attend all required meetings whether departmental; store level; or corporate.
Maintain compliance with all Northtown and OEM required trainings and certifications.
Ensure that timely and accurate information is provided to the Accounting and HR Departments.
Coordinate with HR Department to hire, train, motivate, counsel and monitor the performance of department employees.
Maintain a safe work environment in the department and ensure that all personnel are compliant with all safety policies as outlined in the Northtown Employee Handbook; and have completed required safety training.
Operate vehicles at an appropriate speed, keeping safety in mind at all times.