Sales Manager - Canopy by Hilton at Deer Valley

Extell Development Company • Phoenix, AZ

2d

About The Position

The Sales Manager is responsible for exceeding revenue goals in assigned market segments and accounts, ensuring guest satisfaction, and soliciting new and repeat accounts. The successful candidate will possess exceptional communication abilities, and a deep understanding of the hospitality sales landscape. They will be instrumental in driving the hotel’s success through strategic sales initiatives and exceptional client relationship management.

Requirements

• Minimum of 2 years’ experience in hotel sales required
• Bachelor’s Degree preferred; equivalent experience will be considered
• Strong sales and negotiation skills
• Exceptional communication, interpersonal and presentation skills
• Ability to adapt and thrive in a fast-paced environment
• In-depth knowledge of hospitality industry reporting, regulations, and best practices
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams). Strong understanding of sales systems (Delphi), property management systems (PMS), and other relevant software.

Nice To Haves

• Luxury/Upper Upscale Lifestyle experience
• In-depth knowledge of the Deer Valley, Utah market
• Experience with Hilton systems and processes

Responsibilities

• Client Relationship Management:
• Build and maintain strong relationships with key clients, including meeting planners, corporate travel managers, and other industry professionals.
• Negotiate contracts and close deals.
• Provide exceptional customer service to clients.
• Collaborate with third-party booking platforms, revenue teams, and hospitality organizations to maximize exposure for bookings.
• Identify and develop new business opportunities.
• Analyze sales data and identify areas for improvement.
• Sales & Marketing Alignment:
• Collaborate with the marketing team to develop and execute marketing campaigns and presentations that support sales goals.
• Participate in marketing events and trade shows.
• Conduct site inspections and FAM visits as needed.
• Engage with in-house customers to promote goodwill and foster additional business.
• Operational Excellence:
• Accurately document all sales activities in CRM.
• Deliver outstanding customer service with prompt responses to inquiries and bookings.
• Ensure thorough follow-up and communication with clients and internal clients.
• Manage sales resources and budgets effectively.
• Maintain and exceed brand standards and expectations of performance.

Benefits

• Comprehensive health, dental, vision, 401(k) matching, and other standard perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 51-100 employees