Sales Manager (DoubleTree by Hilton Portland)

DoubleTree by Hilton Portland•Salem, OR

13d•$66,000 - $70,000

About The Position

DoubleTree By Hilton Portland DO YOU LOVE PORTLAND? So do we. Portland isn’t just where we work; it’s the backdrop to a story we sell. From vibrant neighborhoods and creative energy to a deep sense of community, this city shapes every experience our guests have. We’re looking for a Hotel Sales Manager who thrives in a fast-paced, ever-evolving environment and has a genuine love for Portland, Oregon. In this role, you’ll build meaningful relationships, drive revenue through strategic sales initiatives, and represent a hotel experience that reflects the city’s unique character. If you’re energized by collaboration, inspired by place, and motivated by results, you’ll feel right at home here. Compensation: Base salary range of $66,000–$70,000, with performance-based bonus opportunities that can increase total annual compensation to $75,000–$90,000. BENEFITS: In addition to joining an energized and supportive team, you’ll enjoy a competitive benefits package that includes: • Comprehensive medical, dental, and vision coverage • 401(k) with company match • Free on-site parking or a TriMet pass • Complimentary daily lunch • Paid time off • Monthly cell phone stipend • Performance-based bonus potential up to 30% of annual salary CAREER GROWTH: At Westmont, we’re committed to helping our team thrive. You’ll receive support to join professional organizations such as MPI and SGMP, pursue industry certifications and professional designations, and continue growing your career. The role also offers opportunities to travel to industry conferences and participate in sales missions in partnership with Travel Portland, expanding both your network and your impact.

Requirements

3+ years of hotel sales experience.
Hands-on experience with Delphi or similar sales systems.
PMS experience (OnQ or comparable).
Confident negotiator with strong closing and persuasion skills.
Comfortable “knocking on doors” and prospecting new business.
Strong relationship-building and customer development skills.
Ability to manage guest room blocks and meeting space inventory.
Knowledge of contracts, legal considerations, AV products, and event services.
Solid financial acumen, including understanding P&L statements.
Excellent communication, presentation, organization, and problem-solving skills.
Tech-savvy with Microsoft Office and systems like Delphi, OnQ, and Cvent.

Responsibilities

Grow top-line revenue by following the sales strategy set by the Director of Sales & Marketing and spotting opportunities that fit each event.
Own your revenue goals, managing client budgets thoughtfully to meet their needs while maximizing hotel revenue.
Stay plugged into the market: know the competitors, understand demand trends, and adapt your approach accordingly.
Focus heavily on proactive selling by targeting high-potential accounts, markets, and segments.
Identify, qualify, and close new business that aligns with both your goals and the hotel’s priorities.
Respond to incoming leads within your market segment within four hours.
Accurately forecast room nights and revenue for your groups and stay involved through turnover.
Prepare sales contracts and understand departmental budgets to help achieve or exceed financial goals.
Create strong, long-term relationships with new and existing clients through sales calls, site visits, entertainment, FAM trips, and follow-up.
Be a visible, trusted partner throughout the event lifecycle, from pre-event planning to post-event follow-up.
Collaborate closely with Convention Services to ensure a smooth handoff and flawless execution.
Step in to solve problems, offer alternatives, and ensure client expectations are met (or exceeded).
Gather guest feedback, address concerns professionally, and continuously look for ways to improve the guest experience.
Use Delphi to track client activity and maintain accurate, up-to-date records.
Follow all hotel standards, policies, and procedures.
Use your time and resources wisely, balancing multiple priorities with urgency and focus.
Leverage sales tools, systems, and support teams effectively.
Follow through on leads, requests, and issues; until they’re resolved.
Take ownership of your professional development and stay curious about improving your skills.
Seek feedback, learn from others, and build on your strengths.
Maintain a strong working knowledge of all technical and procedural aspects of the role.