Sales Manager - VI

Westgate Resorts • Orlando, FL

4d

About The Position

VI Sales Manager supports our points based vacation ownership team. In this role, you will lead and coach a team of sales professionals, help them hit goals, and keep the sales process organized and running smoothly. You will also help maintain a strong focus on integrity and transparency so guests feel informed and comfortable throughout their ownership journey. If you enjoy leading a team, developing talent, and driving results in a collaborative environment, this could be a great next step for your career with the largest privately held timeshare company in the world. As a Sales Manager, you will:

Requirements

• Minimum 3 years of experience overseeing sales teams, preferably within timeshare, hospitality, or vacation ownership sectors.
• Direct experience with points-based vacation products, including pricing structures, tiered benefits, and consumer engagement strategies.
• Demonstrated ability to interpret and apply multi-state consumer protection regulations, licensing requirements, ADA accessibility standards, and contractual disclosures.
• History of mentoring staff with varying experience levels, conducting compliance training, and cultivating ethical, performance-driven teams.
• Familiarity with CRM platforms, mobile-based contracting tools, and data dashboards used for performance, tracking, and regulatory monitoring.
• Ability to audit contracts and verify compliance across digital and physical documentation workflows.
• Experience with CRM and lead tracking systems (e.g., Salesforce, Timeshare-specific platforms).
• Proficient in digital contracting tools and mobile-based transaction systems.
• Skilled in performance data analysis, KPI tracking, and compliance documentation.

Responsibilities

• Lead, coach, and supervise the sales team in delivering ethical, high-performance presentations of points-based vacation ownership.
• Ensure all sales practices, scripting, disclosures, and contracts align with federal and state consumer protection laws.
• Facilitate ongoing training on ADA standards, UDAAP principles, rescission rights, licensing protocols, and financial agreement terms.
• Oversee contract execution and audit documentation for accuracy, completeness, and regulatory adherence.
• Collaborate cross-functionally with Compliance, Legal, HR, and Marketing to review new materials and adjust processes based on regulatory updates.
• Monitor individual and team KPIs, adjust strategies to improve conversions while maintaining compliance benchmarks.
• Uphold a guest-first sales culture that prioritizes transparency, accessibility, and long-term relationship building.
• Document team feedback, consumer trends, and process gaps, escalating concerns to appropriate departments to ensure risk mitigation.

Benefits

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees