Sales Manager

Indy Leasing dba Aarons•Henderson, KY

About The Position

At Aaron’s, the difference is personal. For us it’s all about relationships - with our customers, our communities and each other. As a Sales Manager, you will play a vital role in the team’s success by managing the store’s sales and marketing function. With the goal of bringing our customers one step closer to ownership, you will help drive performance in: telephone and floor sales, direct marketing, new customer growth and service programs, as well as store merchandising. Successful Sales Managers understand long-lasting customer relationships are about FIRST names and building trust. We are invested in developing our associates, you will have the support and training needed to enhance your skills and achieve top results. Come see why the difference is personal at Aaron’s, connect with us today! Basic Function Manages the sales and marketing function in an Aaron’s store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, customer service program and store merchandising. This position reports directly to the General Manager.

Requirements

Position routinely requires lifting, loading, and "dollying" merchandise 75 or more pounds
High energy level
Professional appearance
Good computer knowledge.
Demonstrated selling skills
Good communication and interpersonal skills.
Knowledge of merchandising techniques.
Good driving skills
Excellent telephone etiquette
general product knowledge
Pre-employment Satisfactory MVR (driving record), physical and drug screen, criminal background investigation with job performance reference check and required testing.

Responsibilities

The Acquisition and Maintenance of Customers
Setting weekly and monthly sales goals and staging products
Update goal board daily
Ensure execution of the sales “Flow”, including telephone sales and showroom sales
Ensure execution of the YES Program of Customer Service
Generate new business through apartment community/business accounts
Create and implement marketing strategies in the community to generate new sales
Ensure that the showroom floor is merchandised as per guidelines
Ensure that all merchandise is accurately priced
Ensure compliance with the No-Holes Policy
Perform routine service calls and product exchanges (per first up system)
Handle service issues for customers immediately
Resolve customer opportunities immediately
Assist General Manager with product ordering, including planning for future sales and events
Clean and certify merchandise in the Certification Zone for all items personally returned
Responsible for maintaining the store’s warehouse in a neat and orderly manner
Confirm customer identification, collect money and obtain customers’ signature on lease agreements
Review and close lease agreements (per first up system)
Monitor and ensure efficient operation of the certification zone
Assist general Manager in stock balancing
Other tasks as assigned by management